Eligible for vaccine but can’t book

hayleyjb1

Has anyone else tried to book a vaccine in the eligible group but the system says you’re ineligible? Tried to call 119 a number of times, the doctor to check details etc but no nearer to getting to the bottom of it! 

pmlindyloo

Does this link help?

Coronavirus (COVID-19) vaccine - NHS (www.nhs.uk)

Which eligible group do you fall under?

hayleyjb1

I’m 47, have investigated all possible avenues. All the nhs can tell me is that the system doesn’t like me for some reason but they don’t know why so I can’t get the vaccine. Just wondered if it had happened to anyone else 

justworriedabit

Hiya OP

Try 119 as they can help with bookings.

hayleyjb1

Sadly they can’t - they don’t know what’s wrong with the system - called them 8 times now 

Jeremy535897

Have you checked with the GP surgery what date of birth they have on record for you?

LondonBuyer

Do you have the NHS app? (the regular one, not the COVID one), after you log in it shows the Date Of Birth they have on file. 

hayleyjb1

Already checked with GP - details all correct and I have the nhs app so checked the details that, all fine. Just a bit of a mystery and going round in circles  😉

RAS

I also had problems. 

Precisely what error message are you getting?

Meantime, try and get hold of the GP practice, easier said than done I know, and ask them to actually make the booking. That exposed the problem in the GP records and after a couple of minutes clicking the receptionist was able to book me in, the next day.

A month after I'd first started the process.

hayleyjb1

It just says I’m not eligible to make the booking online. The GP just said I needed to keep trying and couldn’t do it for me but thank you shall try again just in case! 

hayleyjb1

Thanks for all your help, finally found a way! Found one of the local vaccination centres that was able to by pass the nhs system. Whoop!