We’d like to remind Forumites to please avoid political debate on the Forum.
This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide
CleverSpa Drama
stelee844
Posts: 37 Forumite
Hi all!
So I'll try and get to the point,
I bought a clever spa from the range for £699 on 30th March 2021.
I tried to register the warranty but the website doesn't allow you to do this. (Having worked for an extended warranty firm in the past I know this is usually just process to try and get your details to try and flog you a warranty)
Anyway after a couple of days the hot tub stopped heating. We've researched online and replaced the filter in hopes this rectified the issue, but I'm here so I guess you know it didn't.
The range is referring me to CleverSpa who just do not respond to anything. Calls, emails etc.
What can I do?
So I'll try and get to the point,
I bought a clever spa from the range for £699 on 30th March 2021.
I tried to register the warranty but the website doesn't allow you to do this. (Having worked for an extended warranty firm in the past I know this is usually just process to try and get your details to try and flog you a warranty)
Anyway after a couple of days the hot tub stopped heating. We've researched online and replaced the filter in hopes this rectified the issue, but I'm here so I guess you know it didn't.
The range is referring me to CleverSpa who just do not respond to anything. Calls, emails etc.
What can I do?
0
Comments
-
Go back to The Range and reject it, it's faulty. And it's their problem to sort out, not the manufacturer.0
-
Your warranty is with CleverSpa.
Your consumer rights are with The Range.
If you are within 30 days of purchase then you can reject your purchase.0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 353.5K Banking & Borrowing
- 254.2K Reduce Debt & Boost Income
- 455.1K Spending & Discounts
- 246.6K Work, Benefits & Business
- 603K Mortgages, Homes & Bills
- 178.1K Life & Family
- 260.6K Travel & Transport
- 1.5M Hobbies & Leisure
- 16K Discuss & Feedback
- 37.7K Read-Only Boards