Cancelling Part of a SKY Broadband and Talk Service?

in Phones & TV
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matt.j_3matt.j_3 Forumite
35 Posts
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Hi All,

Before I spend ages on hold tomorrow with SKY to find out I can't I thought I would ask a question to see if it would be worth it.

I have Sky Digital - Broadband and Talk (no mobile or TV), still under a contract. 

I have looked on the website and on MySKY account but can not see anything as they don't make it easy.

I have a couple of talk features that I am paying for that have become redundant to me recently, i.e. international calling, and I was wondering if you can stop part of a service whilst still in a contract?

I don't want to cancel the whole contact or subscription, just part of the talk service. 

Do Sky allow this or is it pay to get out of it or extend the contract because you have made a change?

Thanking you in advance if you can shed some light on this.

Cheers
Matt

Replies

  • BrowntoaBrowntoa Forumite, Ambassador
    49.2K Posts
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Ambassador
    If it's classified as a "bolt on " then it can be removed 

    If it's part of the talk contract then it cannot
    I'm a Forum Ambassador and I support the Forum Team on the Shopping and Freebies, Phones and TV and Over 50s boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing . All views are my own and not the official line of MoneySavingExpert.
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