Cancelling Part of a SKY Broadband and Talk Service?

matt.j_3

Hi All,

Before I spend ages on hold tomorrow with SKY to find out I can't I thought I would ask a question to see if it would be worth it.

I have Sky Digital - Broadband and Talk (no mobile or TV), still under a contract. 

I have looked on the website and on MySKY account but can not see anything as they don't make it easy.

I have a couple of talk features that I am paying for that have become redundant to me recently, i.e. international calling, and I was wondering if you can stop part of a service whilst still in a contract?

I don't want to cancel the whole contact or subscription, just part of the talk service. 

Do Sky allow this or is it pay to get out of it or extend the contract because you have made a change?

Thanking you in advance if you can shed some light on this.

Cheers
Matt

Browntoa

If it's classified as a "bolt on " then it can be removed 

If it's part of the talk contract then it cannot