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Help to Buy ISA - trapped with current provider?

The interest rate on my Help to Buy ISA has fallen. I'd like to transfer to another provider. However, the provider I phoned (Santander) says they won't accept transfers unless I have a Help to Buy ISA already open with them. I presume all providers will say the same. Does that mean I'm now stuck with my current provider? And does that mean that some people will be getting better interest rates because their current provider hasn't lowered the interest rate to the same extent?

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