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Buyer not paying

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  • steveE2
    steveE2 Posts: 1,324 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    You can use the cancel option if using Seller Hub after 5 days and this gives the buyer unpaid strike as before
    https://sellercentre.ebay.co.uk/news/2021-march/order-cancellation
  • soolin
    soolin Posts: 74,164 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    steveE2 said:
    You can use the cancel option if using Seller Hub after 5 days and this gives the buyer unpaid strike as before
    https://sellercentre.ebay.co.uk/news/2021-march/order-cancellation
    Thank you for the reminder, I posted about that a few months back and then ebay went very quiet and no one I’ve seen mention unpaid seems to have that option yet. I do very few auction style listings so have no way of knowing even whether I have it. 

    If that has been rolled out then that’s definitely the way to go, thank you steveE2
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • hermante
    hermante Posts: 596 Forumite
    Part of the Furniture 500 Posts Name Dropper
    Just used this as a seller, a genuine improvement to the unpaid item process.

    As a buyer it might be a bit annoying if the seller has set it up automatically and you want to wait a few weeks to bid on other items for combined postage.
  • soolin
    soolin Posts: 74,164 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    hermante said:
    Just used this as a seller, a genuine improvement to the unpaid item process.

    As a buyer it might be a bit annoying if the seller has set it up automatically and you want to wait a few weeks to bid on other items for combined postage.
    Why would any buyer expect a seller to wait ' a few weeks' in case they wanted to buy something else though? I am happy with auction items to be combined where possible, but within reason and would also expect buyer to actually message me to confirm that was what they were doing - if they don't tell me then I assume they are just not paying . At worst the longest time between auctions ending is 10 days and I would even consider a 10 day wait unacceptable.

    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
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