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George Banco Ltd Guarantor

Hi I was wondering if anyone had any problems with this company .I am trying to appeal from being a guarantor and waiting for FOS decision . 
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Comments

  • Zanderman
    Zanderman Posts: 4,812 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    You've started three threads about this.  All in different parts of the forum.

    It's not clear what you want to know, or whether you're just spamming the forum.

    Some more information on what's happened and what the problem is that you've gone to FOS for would be a good start.


  • macman
    macman Posts: 53,128 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    OP says (if I can understand the ramble) that they submitted their FOS complaint a year ago and still no response. 
    If that is really the case, then a formal complaint to the FOS is the obvious next move.
    No free lunch, and no free laptop ;)
  • Thank you,do you mean the formal complaint to the FOS about the FOS response?But what about if they say there are cases more urgent than mine ?
  • peteuk
    peteuk Posts: 1,820 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Gusia1985 said:
    Hi I was wondering if anyone had any problems with this company .I am trying to appeal from being a guarantor and waiting for FOS decision . 
    More info about the complaint needed.  I have a loan with them, my wife is the guarantor I have no issue with the company.  They offer high interest, high risk loans to people with poor credit scores/history. Log onto the FOS web site and check on the update or status of your complaint., 

    As a company, Yes there interest rate is massive, but the person who took the loan out would have known this.  Equally as a guarantor of the loan, you would have been made aware of this on agreeing to be guarantor.    As such if the person who took the loan out does not pay the repayment you will be liable for it and future payments on the outstanding loan.


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    Starting debt 2005 £65.7K.
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  • sourcrates
    sourcrates Posts: 30,646 Ambassador
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    Gusia1985 said:
    Thank you do you mean the formal complaint to the FOS about the FOS response? But what about if they say there are cases more urgent than mine ?
    There is a little thing called COVID-19 currently making its presence felt, most people are (still) working from home, or other remote locations, this includes the FOS.

    So you will just have to bear with them, and lower your expectations a little, they will get around to your complaint, it will just take them longer than normal, surely due to the current circumstances you can appreciate that.

    Also it would help your cause greatly if you could please provide as much information pertaining to your questions as possible when posting a thread, that way information is not drip fed to us, and you will get your answers a lot quicker.

    Thanks.
    I’m a Forum Ambassador and I support the Forum Team on the Debt free wannabe, Credit file and ratings, and Bankruptcy and living with it boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com. All views are my own and not the official line of MoneySavingExpert.For free non-judgemental debt advice, contact either Stepchange, National Debtline, or CitizensAdviceBureaux.Link to SOA Calculator- https://www.stoozing.com/soa.php The "provit letter" is here-https://forums.moneysavingexpert.com/discussion/2607247/letter-when-you-know-nothing-about-about-the-debt-aka-prove-it-letter
  • Well I have been waiting more than 1 year now for my case even to be allocated.As I see on their web i t's says : When you first send us information about your complaint, you should hear back from us within 10 working days...then it's says 
    • Once the case handler has completed their investigation, they will give you an initial assessment of your case. Typically, this part of our process takes up to 90 days. 
    And first time when I have sent my complaint the Covid technically wasn't so BIG yet .So I was kind of just ahead of Covid .So back then in email it was 12 weeks now we passed 12 months and yet 6 months of sending letters to George Banco just to get to the stage where I can actually send a complaint to FOS. 
  • I am not providing inside details just because poeople have tendency to skip a long long messages so I keep it short .There is no long story to it either .The person who took loan is paying every single month and everything is fine.But when I signed papers for being guarantor didn't know what I am doing and for that I am appealing .I thought I am just a reference like when I bought a house and needed someone reference.So the person kindly skip that part of explaining me to details and I haven't asked as it was technically none of my business what these money are for .So that's the whole story .Even though everything is perfect I don't know if tomorrow everything goes wrong ?That's why I am appealing. 
  • Zanderman said:
    You've started three threads about this.  All in different parts of the forum.

    It's not clear what you want to know, or whether you're just spamming the forum.

    Some more information on what's happened and what the problem is that you've gone to FOS for would be a good start.


    Thanks I see you have a great score of 3.3k well imagine this was my first ever post on any forum ever ,so maybe I wasn't sure how to put this in words or how to even start ..but I need help so whatever its a viewed a scam or ramble it's a good start .
  • Jami74
    Jami74 Posts: 1,219 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Gusia1985 said:
    But when I signed papers for being guarantor didn't know what I am doing and for that I am appealing .I thought I am just a reference like when I bought a house and needed someone reference.
    Did the papers not have any writing on them that you could read explaining what you were signing for?
    Debt Free: 01/01/2020
    Mortgage: 11/09/2024
  • No I have received papers after .Also I am not a british citizen I am not familiar with a financial jargon or some of the terms . Yes I understand I could ask for more questions but are we not all know what to do when the bad things happened?you know everyone know what should do back then but didn't .
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