Local branch has closed, but I still have vouchers to use...

Where do I stand? I have vouchers to spend. The salon had kindly extended them, as each time I booked a treatment, it was cancelled due to lockdown. The company have over the last lockdown decided to close my local branch immediately, but have said vouchers can be used at their other branches.  Unfortunately the closest of which is 40/50 minutes drive. My in-laws bought me these vouchers, as the salon was within walking distance! 


  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
    First Anniversary Photogenic Name Dropper First Post
    You stand being able to use them at another branch, or you could potentially give/sell them to someone else.
  • elsien
    elsien Posts: 32,639 Forumite
    Name Dropper Photogenic First Anniversary First Post
    edited 6 April 2021 at 2:23PM
    Do you drive? Make a day out of going to one of the other salons once things reopen? 
    What do the vouchers say - are they for the company as a whole or a specific branch?
    Also to add that any rights would stand with the purchaser of the vouchers, not the recipients. The vouchers have already been extended, which is a good will gesture that technically they didn't need to so, so I wouldn't expect much more than that.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
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