CAN I KEEP A MISTAKEN REFUND?

Chillyone
Chillyone Posts: 1 Newbie
in Consumer rights
Hello.
I have returned an item but have been refunded for a more expensive item by the company.
Can I keep the money even though I don't think I should?
Thanks
«1

Comments

  • davidmcn
    davidmcn Posts: 23,596 Forumite
    Name Dropper First Anniversary First Post
    No - in the same way that if you accidentally sent too much to somebody, you'd be entitled to it back.
  • 68ComebackSpecial
    68ComebackSpecial Posts: 600 Forumite
    First Anniversary First Post Name Dropper
    Look at your moral compass and you'll find your answer.

    PS - the company has six years in which to chase/ legally pursue you for a return of the overpayment.
  • unholyangel
    unholyangel Posts: 16,863 Forumite
    Name Dropper First Post First Anniversary
    Google "dishonestly retaining a wrongful credit". 
    You keep using that word. I do not think it means what you think it means - Inigo Montoya, The Princess Bride
  • Robbo66
    Robbo66 Posts: 482 Forumite
    First Anniversary First Post Name Dropper
    So by your logic if the company had charged you more than was quoted they can keep the difference. I do so wonder about todays' society where have the morals and good grace gone.
  • mikb
    mikb Posts: 553 Forumite
    First Post First Anniversary Name Dropper
    edited 6 April 2021 at 5:47PM
    David713 said:
    Chillyone said:
    Hello.
    I have returned an item but have been refunded for a more expensive item by the company.
    Can I keep the money even though I don't think I should?
    Thanks
    Do you honestly have to ask?
    :D
    68ComebackSpecial said:
    Look at your moral compass and you'll find your answer.
    "I returned my moral compass, Amazon refunded me for a top of the line Sat Nav, so it's all good!" :)
  • Littlestars_2
    Littlestars_2 Posts: 177 Forumite
    First Anniversary First Post Photogenic Combo Breaker
    Why not contact the company and make them aware of their error and ask them how they would like to proceed. Depending on the amount they may just thank you for your honesty and allow you to keep the difference, when I worked in retail it cost us to manually bill a customer so if it was a low amount we would write it off. If it is a high amount the retailer may wish to bill you the overpayment.



  • Billy_B_North
    Billy_B_North Posts: 199 Forumite
    First Post Name Dropper
    Chillyone said:
    Hello.
    I have returned an item but have been refunded for a more expensive item by the company.
    Can I keep the money even though I don't think I should?
    Thanks
    No, don’t be daft.

    If you paid twice by mistake would you be asking if the shop could keep it?
  • IvanOpinion
    IvanOpinion Posts: 22,181 Forumite
    Name Dropper First Post Combo Breaker First Anniversary
    Has to be a troll, nobody with the least amount of moral fibre would ask such a question.
    Past caring about first world problems.
  • MothballsWallet
    MothballsWallet Posts: 15,852 Forumite
    Name Dropper First Anniversary First Post Photogenic
    @IvanOpinion I don't know, to quote Sean of Cinematic Excrement (one of my favourite movie reviewers on YouTube), "we are living in the dumbest timeline".
★ ★ ★ Meet your Ambassadors

Categories

  • All Categories
  • 343.1K Banking & Borrowing
  • 250.1K Reduce Debt & Boost Income
  • 449.7K Spending & Discounts
  • 235.2K Work, Benefits & Business
  • 607.9K Mortgages, Homes & Bills
  • 173K Life & Family
  • 247.8K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 15.9K Discuss & Feedback
  • 15.1K Coronavirus Support Boards