Data privacy - Customer moaning

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HI,
Been running a website for over a year now and today had a person saying they are going to contact to police and report my website because I took there data.
I dont know if there metal or what, we have a Privacy Policy page on the website.
I asked them what information is it we have took that they are concerned about and gave a refund, but no replay.
The only information we take is name, address (so we know where to send it) email (in case people dont give correct address).
Your thoughts.

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  • [Deleted User]
    [Deleted User] Posts: 35,242 Forumite
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    Poshsalt said:

    I dont know if there metal or what

    Hold a magnet against them.  That should tell you, unless they're non-ferrous.

    Then check your privacy and cookie policies, to make sure it matches up with what you're actually doing.

    They won't be reporting you to the police, but they could potentially complain to the ICO if they have enough time on their hands.
  • Mistral001
    Mistral001 Posts: 5,349 Forumite
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    Please tell me that you did not give them a refund because they threatened to report you to the police.
  • J_B
    J_B Posts: 6,444 Forumite
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    Are you registered with ICO?
    I hope your grammar is better on your website. :)
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