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Switched to EDF from Green Energy

It’s been nearly 2 months since EDF took over accounts for green network energy. I’ve called and text them but their website still says it will take a few weeks to transfer accounts over: “Please wait for the welcome email”. Has everyone else been switched over? I am lost in the system? I feel like this is taking way too long.

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  • Robin9
    Robin9 Posts: 12,317 Forumite
    10,000 Posts Part of the Furniture Name Dropper
    wjmccann said:
    It’s been nearly 2 months since EDF took over accounts for green network energy. I’ve called and text them but their website still says it will take a few weeks to transfer accounts over: “Please wait for the welcome email”. Has everyone else been switched over? I am lost in the system? I feel like this is taking way too long.
    A few Edf accounts have been set up but no-one has been switched over,

    I agree it's taking too long. Your GNE account is still live and you can still give your monthly reads.
    Never pay on an estimated bill. Always read and understand your bill
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