insurancesafe

martcowl

renewed my wife's driving license today via the .gov portal and have somehow been scammed by insurancesafe for £93.00 !!! how is this possible on a 'secure' government website. we have been advised by our bank there is nothing we can do. we have even been given a transaction number by the dvla!

soolin

It isn’t a scam , it is a bit misleading but these sites do tell you they are third parties- and it’s always cheaper to do everything via the correct Gov. web site.

there’s loads of threads about this sort of thing and there’s one here 

https://forums.moneysavingexpert.com/discussion/6255173/updating-driving-licence-and-charges#latest

JJ_Egan

Was it actually the gov portal ??

https://www.gov.uk/renew-driving-licence

davidmcn

What the OP and others are presumably doing is putting the URL into a search engine rather than their browser's address bar:
(and then not bothering to read much on the website they click on)

Caz3121

martcowl said:

renewed my wife's driving license today via the .gov portal and have somehow been scammed by insurancesafe for £93.00 !!! how is this possible on a 'secure' government website. we have been advised by our bank there is nothing we can do. we have even been given a transaction number by the dvla!

was it maybe "licencesafe" website that you went to?

Renew your Driving Licence

£93

Please note that £79 of the prices above are our service fee and VAT is included and in GBP.
"We are in no way affiliated with the government of the United Kingdom or the DVLA (Driver and Vehicle Licensing Agency). 
We are a third party processing agency which charges a service fee for additional benefits."
There are many of these third party sites around...you need be careful and ensure you are on the official site.