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Travel Ban and hotel booking

JC1012
JC1012 Posts: 1 Newbie
First Anniversary
edited 19 May at 4:55PM in Coronavirus Board
Hi everyone! We were due to go to Amsterdam during Summer 2020. This was rescheduled to Easter 2021. I had booked a stay in an Ibis hotel in Amsterdam. With current government guidance in NI I am not allowed to travel. I have contacted booking.com and hotel and they say it can only be rescheduled until end of year. It was a non-refundable room. Am I able to claim a refund via booking.com for this stay, due to gov advice? I have no travel insurance (lesson learned)! Any advice? 

Comments

  • Westin
    Westin Posts: 6,355 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    The offer of a travel waiver and credit for a future stay is likely the best offer you will have.  There is no right to a refund if the hotel is open and has a room held for you.
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 30 March 2021 at 8:00AM
    + 1 Re above advice.  Rebook as late as you can and see what the situation is then.  (Possibility they may agree to an extension if things no further forward). 
  • If it's non-refundable, you're getting what you booked - travel bans etc aren't the concern of a hotel in another country, that's a 'you' issue not a 'them' issue. 
    I'd do as above, book later in the year and enjoy the break. 
  • CKhalvashi
    CKhalvashi Posts: 12,134 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    There is no package, so your rights will be contractual rather than obligatory.

    You have a room booked at a (presumably) open hotel in Amsterdam, how you get there is your problem, not that of the hotel.
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