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Revolut unauthorised transactions

Shiela

Shiela Posts: 11 Forumite

Part of the Furniture

Combo Breaker

29 March 2021 at 8:14PM in Consumer rights

Has anyone else had any trouble with unauthorised transactions from their revolut account? One in January and another in March. I didn’t notice the January one until I tracked back after seeing a charge I didn’t recognise for £59.99 in March. Revolut won’t refund either of the payments. They say that I should have noticed the January one. I don’t use revolut much except to save and little expenses. The unauthorised charges are to Strength Bill.com. I’ve googled but nothing comes up. Any guidance would be appreciated.

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Comments

gettingtheresometime Posts: 6,911 Forumite

29 March 2021 at 9:41PM

Didn't you get any app notifications?

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visidigi Posts: 6,546 Forumite

29 March 2021 at 10:41PM edited 29 March 2021 at 10:42PM

https://gb.strength-first.club/index.cfm

Cypriot domain registration. Looks like someone used your card for the 3 day trial...looks setup to somewhat confuse people it has to be said with the 'check your charge link at the top of the page on the support.

https://gb.strength-first.club/index.cfm?GO=SUPPORT&m=&cpID=&CFID=f7f2018e-513a-4a87-b9e3-53a496ab3761&CFTOKEN=0

Refund information here

https://gb.strength-first.club/index.cfm?GO=REFUND&m=&cpID=&CFID=f7f2018e-513a-4a87-b9e3-53a496ab3761&CFTOKEN=0

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