time limit on firms requesting commision

unicorn999

i went with a firm ingenious legal to sort my claim i signed an electronic signature online,i recieved a cheque from the bank,i contacted ingenious legal by email to tell them about the cheque,it took 3 emails over a 2 week period for someone to contact me,when the woman called i could not remember the exact amount,and as she said on the phone my bank usally sends them the info for them to contact me with details on how to pay the commision,i emailed them a few days later and said why am i doing your work for you,i have already given you permission to ask for the information you needed from my bank,they have recently sent me a letter asking me to phone my bank with a reference number to get information they require to finalise this claim,i have told them have already given them permission and am not doing thier job for them,where do i stand with this anyone have any ideas ?

dunstonh

You stand nowhere.  You employed them for 5 minutes work and agreed the terms.  You now need to pay them.

societys_child

As above, you employed them, you now owe them.

Unfortuately they probably have 6 six years to chase you through the courts (they're very good at that).

unicorn999

right have just recieved a email from them saying that my bank has been in touch with them and told them that the authority i had i had given them was invalid as they could not verify signature,the bank has sent a file to ask that i am happy for ingenious legal to act on my be with my half,now this says to me that they have not done anything with my claim so why should i pay them.

dunstonh

unicorn999 said:

right have just recieved a email from them saying that my bank has been in touch with them and told them that the authority i had i had given them was invalid as they could not verify signature,the bank has sent a file to ask that i am happy for ingenious legal to act on my be with my half,now this says to me that they have not done anything with my claim so why should i pay them.

CMCs dont do anything other than send the bank a line on excel spreadsheet with your name and address (with others) or an email or letter with the same asking the bank to investigate the sale.    That is why time and again, people are told not to use CMCs.

The bottom line comes down to whether you employed them or not.   Not the level of work they did or didnt do.

Stenwold

unicorn999 said:

right have just recieved a email from them saying that my bank has been in touch with them and told them that the authority i had i had given them was invalid as they could not verify signature,the bank has sent a file to ask that i am happy for ingenious legal to act on my be with my half,now this says to me that they have not done anything with my claim so why should i pay them.

Because you employed them.

I've got no time for CMC's, but you can't argue with their tenacity for getting funds that are owed to them - they must have to deal with chancers on a regular basis. 

SpiderLegs

unicorn999 said:

right have just recieved a email from them saying that my bank has been in touch with them and told them that the authority i had i had given them was invalid as they could not verify signature,the bank has sent a file to ask that i am happy for ingenious legal to act on my be with my half,now this says to me that they have not done anything with my claim so why should i pay them.

What were you expecting them to do other than send a letter/email to your bank?

that’s exactly what you are paying them for.