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Gas meter proxy query

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Comments

  • MWT
    MWT Posts: 10,535 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    Agreed, it is odd.

  • MikeE67
    MikeE67 Posts: 89 Forumite
    Second Anniversary 10 Posts Photogenic Name Dropper
    MWT said:
    Agreed, it is odd.

    I just had a PM off the CEO of the n3rgy website on the Octopus forum and he said this:

    "The supplier is required to have the meter re-generate the device keys within a week or two of installation. They’re also done periodically (read mostly never but sometimes)."

    That explains why so I just sent off an email to the Octopus smart meter team.
  • MWT
    MWT Posts: 10,535 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    That would explain it then, should be an easy fix at least.
  • Tallerdave
    Tallerdave Posts: 321 Forumite
    100 Posts Name Dropper
    edited 29 March 2021 at 8:16AM
    MWT said:
    That would explain it then, should be an easy fix at least.
    In any other industry, yes!

    To be fair Octopus are probably the least inept player in the industry. 
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