Pc problems and what to do?

pchelpman

gk172 wrote: »

it wouldnt let me not even getting the option to boot into safe mode when hitting f8:mad:

Try tapping F5 instead. This sometimes works as an alternative to F8 for accessing safe mode.


PCH

gk172

Virus/worm has been removed thankfully, i ran a avast scan well half of it at the moment and it seems i was able to delete it via avast, i stopped the scan as it took 4 hours to only deep scan 1/4 of the pc i then downloaded Intelligence updater from symantec and ran a norton scan and there was nothing it had gone :j so to be certain i will set another scan up tonight and let it run overnight just to make sure.

I believe that with sky broadband you get mcafee free for a year and if that works then no need for a new pc but if it doesnt work then santa has offered to bring a new pc

Thanks to all you who helped get me through this :beer:

pchelpman

Great to hear the news.

If you would like a couple of good general free tools to help you keep the computer clear of scum these are they ....

http://www.superantispyware.com/

http://www.ccleaner.com/

Download, install, update and scan your computer with both on a regular basis. Let them delete anything they find to be bad.

Good luck.


PCH

BritBrat

If Norton messes up and it does because I have had it a few times.

The best thing to do is remove all traces and reinstall the version you bought. But getting rid of it all is not a quick job.

Read my post on it in the link below.

Removing Norton
http://forums.moneysavingexpert.com/showpost.html?p=6816666&postcount=14

Jane_Blackford wrote:

Just to let you know, I did the above successfully on a couple of computers and I have had no training whatsoever on computers. I had my heart in my mouth messing with the registry, but Nortons is now fully removed.

I think they leave bits of it sitting around on your computer so you have to keep using Nortons via the update (you can't even instal a new Nortons on top of an old one!), and I'm sure a lot of people must just give up and use the update as it is so much easier!

SOURCE