Treat Wilko reviews with caution

Nick_CNick_C Forumite
7.2K Posts
Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
Be cautious with star ratings on the Wilko website as they reject critical reviews.

I tried to leave a review of an item that I have just received.  My review was "Useful item, but ordered for home delivery and it arrived cracked.  Second time I've ordered one of these and it arrived damaged 1st time as well.  It's usable though so I will keep it, but this item should be packaged better."

Wilko rejected my review stating "This field mentions shipping complaints".

I have looked at Wilko's T&Cs for reviews, and cannot see that my honest factual review, accompanied by photgraphic evidence, violates their T&Cs for reviews in any way.

If Wilko will not allow honest poor reviews, then the star ratings on their website should be viewed with caution.


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