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20 year old debt collection

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I’ve been contacted by a debt collection agency with regards to a dept from potentially 20 years ago. I’ve asked for a copy
of the credit agreement and they have come back to me saying they can’t get one because of how old it is, but they say, I quote “we believe this remains unpaid”. Now I’m being bombarded with automated letters to “help them understand my situation”...”offers of a reduced amount to pay early”...etc etc but they are not addressing the proving I’m responsible for it part. How do I stand with it being so old? And where to go from here?  Many thanks. 

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