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Furlough Wage Help Please

I started a new retail job in late July 2020 on a 17 hour per week contract. Since the day I started I have worked far more than this, 5 full days every week other than a few holiday days, an average week would be 37 to 43 hours depending on the days I've been in. I don't receive overtime, I get paid a flat hourly rate for the hours worked in a monthly pay period. I've just received my first payslip for a full month on furlough and I'm only being paid for 68 hours, so 4 x the 17 hours per week I'm contracted for. I thought furlough was supposed to provide 80% of your average wage, not your contracted hours? I roughly worked out my average monthly gross pay before furlough to be £1450 but my new payslip is only for £607. Where do I stand? Can anyone advise? If its correct and I'm only entitled to furlough for my contracted hours then so be it, but it's a vast drop in income compared to what I usually earn 

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  • MattMattMattUK
    MattMattMattUK Posts: 11,605 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    I started a new retail job in late July 2020 on a 17 hour per week contract. Since the day I started I have worked far more than this, 5 full days every week other than a few holiday days, an average week would be 37 to 43 hours depending on the days I've been in. I don't receive overtime, I get paid a flat hourly rate for the hours worked in a monthly pay period. I've just received my first payslip for a full month on furlough and I'm only being paid for 68 hours, so 4 x the 17 hours per week I'm contracted for. I thought furlough was supposed to provide 80% of your average wage, not your contracted hours? I roughly worked out my average monthly gross pay before furlough to be £1450 but my new payslip is only for £607. Where do I stand? Can anyone advise? If its correct and I'm only entitled to furlough for my contracted hours then so be it, but it's a vast drop in income compared to what I usually earn 
    What does the furlough agreement you sign about the basis that they will calculate your claim and how you will be paid?
  • What does the furlough agreement you sign about the basis that they will calculate your claim and how you will be paid?
    This is the only communication I received and agreed to
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