Problem nighbours.

completely_confused_3

I'm not sure if this is the right place to post or ask this question but im not sure where else to go.  The neighbours of my elderly aunt had building work done last year, where they erected a large single storey building at the end of their garden. This construction was much larger than was allowed by building control. The builders that were used did not speak english and were often seen in my aunts (who is widowed) garden whilst working on this build, they took no notice of my aunts protestations of them walking all over her garden (Which she always kept immaculately) without her permission.  The building work finished before the lockdown.  Over the last few months the original neighbours have since left and my aunt has seen completely different people coming and going who speak very little english.  During this time there seems to be an ever increasing amount of rubbish in their garden including mattresses etc. This rubbish has attracted rats.  My aunt now has three rats nests in her garden and her other neighbour has seen them going into my aunts garage, which she is now too scared to go into.  She contacted our local council about getting rid of the rats but the council no longer provides this service. This is causing her an awful lot of anxiety and stress that at 82 she really doesn't need.   Does anyone have any ideas as to what she/we can do?

lauraj27

The rubbish in the garden could constitute an environmental health hazard and as such she or you could contact the Environmental Health Department at the relevant local council to address the rubbish issue. 
If you and/or your Aunt are concerned that that is a House of Multiple Occupancy again you can contact the local authority housing department and they may send out an inspector. 

tacpot12

It sounds like the outbuilding is being used as a lodging house, and the local authority will want to know about it as it won't be safe or licenced.