Someone reselling my product without permission

Poshsalt

martindow said:

Mistral001 said:

Martin.  I think what is happening is that the buyer of the OP's packs of 20 and  selling the items singly on Ebay, is giving the impression on their listing that they are the OP's firm.  This could drive trade away from the OP as many people would prefer to buy directly from the manufacturer or brand owner than a reseller.  This could virtually wipe out the OP's sales on Ebay especially if the rogue reseller who is pretending to pass themselves off as the brand owner  is skilled at making his listing appearance very eye-catching and his price competitive.  One for the Ebay forum in my view.  

Possibly, but none of us is certain.  The OP said that it had the company details in the listing so it could be passing off as you say, but equally it could be information on the packaging analagous to the example someone used in a previous post of selling six packs of Coke as individual tins.  Someone doing this would want to show evidence it is the genuine article but is not pretending to be Coca-Cola.

If the OP knows who is selling on and doesn't like it they can stop supplying this client.  Buying a single item would provide the seller's details if they cannot be seen on the selling page on Ebay.

Ebay can remove items on request providing there is justification, but they seem erratic and there are countless listings that contravene Ebay's policies on the site that they apparently ignore.

As I said, we need the OP to return to clarify the details.

One time I bought iphone plug and as i turn it on it blow up in my hand and the wall was black, it turned out it was fake iphone usb chargers from china. I sent pictures into ebay and spoke to someone. The listings and seller are still active.