Window scratched by window cleaner

eisbaer

Thank you very much for your input everyone. This is really interesting (and also reassuring to know it wouldn’t be horrendously expensive to repair/replace if need be). 

The window fitters were meticulous in cleaning the windows after they were fitted, and I was extremely careful in inspecting all the windows (they asked me to sign some documentation saying that the work was completed to my satisfaction, so I spent a long time checking all the window panes and sills). This damaged area is so obviously visible  even from across the length of the living room, I really can’t see how it could have been there since the window fitting without me noticing!

Since it’s a first floor flat the window cleaners typically use a long pole. I wasn't at home to watch them this time, but have never seen them put a ladder up to the window so I doubt they would have used a scraper, especially as there wasn’t any stubborn muck for them to remove.

How very strange indeed! 

Mutton_Geoff

[Deleted User] said:

Hi,

looks worse close up.

If they are established they may have insurance for this kinda thing, so could have a word with them.

Depending on size, a replacement unit might not be too expensive and could be fitted from inside.

Reminds me of that awful movie from 1996 ..

Frank99

I heard that baking soda toothpaste might work on those scratches!

frogglet

Will the unit fit anther window? Could  you swap it round?

eisbaer

frogglet said:

Will the unit fit anther window? Could  you swap it round?

This would be such a good idea, sadly the damaged window is at the front of a square bay window with weird dimensions that don't match any of the more standard sized windows in the flat. May have to give the baking soda/toothpaste thing a try! 

Jeepers_Creepers

You will not polish that out...

'Least not without the proper paste and tools.