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Windows 10 update causes crashes if you try to print

Comments

  • Neil_Jones
    Neil_Jones Posts: 9,897 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    "Certain printers in certain apps" is not the same as "all printers in all apps".
  • molerat
    molerat Posts: 36,372 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 16 March 2021 at 1:07AM
    KB5001567 includes fix for this.

    Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.

    Being hated by idiots is the price you pay for not being one of them.

    Jean Cocteau 1889-1963

  • cymruchris
    cymruchris Posts: 5,577 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Photogenic
    jimmo said:
    Stumbled on this today.
    Windows 10 devices with KB5000802 update causes blue screen during print operation - MSPoweruser
    .
    I had that this week - I thought it was the new printer's fault - but seems like it's not.
  • buglawton
    buglawton Posts: 9,246 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    The patch that fixed this crash means that images fail to print or pages are near blank. Happened to me where the recycling booking number was an image. Even printing to PDF had the same result. Managed to print from a phone instead. Will wait till the dust settles before chasing an update.
  • molerat
    molerat Posts: 36,372 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 24 March 2021 at 12:23AM
    buglawton said:
    The patch that fixed this crash means that images fail to print or pages are near blank. Happened to me where the recycling booking number was an image. Even printing to PDF had the same result. Managed to print from a phone instead. Will wait till the dust settles before chasing an update.
    KB5001649 released to fix the fix
    Updates an issue that fails to print the graphical content in a document after installing the March 9, 2021 update.

    Never associate with idiots on their own level, because, being an intelligent man, you'll try to deal with them on their level - and on their level they'll beat you every time.

    Being hated by idiots is the price you pay for not being one of them.

    Jean Cocteau 1889-1963

  • andygb
    andygb Posts: 14,701 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    For the past week, I have been able to print perfect test pages from the Canon programme, but completely blank pages from any document. Is it possible the latest Windows update has caused this, because to be quite honest, this has been doing my head in.
  • unforeseen
    unforeseen Posts: 7,499 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Yes it is. I had the same with a Dymo Label writer. Dymo's recommendation was to go back to an old driver until they sort the problem out. You may find that solution works for you as well. 
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