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don't touch shell they refuse to answer basic questions

Don't touch Shell, I asked them via twitter if a letter sent to them and signed for 3 days ago had made any progress such as being asigned to an employee. They where told the full recorded delivery number then. They refused to answer, even when the content of the letter was not being mentioned. They where told that the letter included my account number



Comments

  • tempus_fugit
    tempus_fugit Posts: 1,189 Forumite
    Eighth Anniversary 1,000 Posts Name Dropper Photogenic
    Got away from Shell last year. Wouldn’t touch them with a bargepole.
    Retired at age 56 after having "light bulb moment" due to reading MSE and its forums. Have been converted to the "budget to zero" concept and use YNAB for all monthly budgeting and long term goals.
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