5 year guarantee or warranty on white goods

Sterlingtimes

Some manufacturers are offering a free five-year guarantee or warranty on products such as washing machines or tumble dryers. Are these warranties equivalent in every respect to a warranty that is purchased from companies such as Domestic & General?

bris

No, they all have their own T&C's so they vary by manufacture.

What you really need to do is read the warranty carefully to see what is covered and the time scale for the coverage, i.e years 1 and 2 could be different from 3, 4 and 5.

Small print in warranties can often say that the parts are covered but the labour is not so a parts only a warranty.

The key is knowing what you get by reading it, not by what a salesman tells you.

Aylesbury_Duck

As above, check carefully.  What looks like a free warranty can be expensive if it's parts only and they compel you to use their own technicians to fit them, on a huge hourly rate.  It's wise to put a small amount of money aside each month as a fund for paying for your own repairs or replacement if that ends up being the cheapest way to go in the event of a breakdown.

unholyangel

In addition to the above, I've never seen a D&G policy that would be sensible to purchase (at least imo).

Say they're offering cover at £10 a month - £120 a year. However remember that you would need to keep paying that, to be covered. If you stopped cover or wanted to upgrade due to age, you'd still need to buy a brand new machine out of your own pocket and writing off every payment you'd made under the policy. 

Personally, I'd rather pay the £10 into a high interest account than take an extended warranty. 

davidmcn

Neither sounds like things to rely on or get excited about really - consumer rights for your inherent defects, and just get someone in (or DIY) for consumables or your own daft mistakes in usage.

David713

unholyangel said:

 Personally, I'd rather pay the £10 into a high interest account than take an extended warranty. 

So would I but unfortunately, high interest accounts are pretty much a thing of the past at the moment.

Ganga

David713 said:

unholyangel said:

 Personally, I'd rather pay the £10 into a high interest account than take an extended warranty. 

So would I but unfortunately, high interest accounts are pretty much a thing of the past at the moment.

Yes true but even the £10 every month will add up towards a new product .

photome

unholyangel said:

In addition to the above, I've never seen a D&G policy that would be sensible to purchase (at least imo).

Say they're offering cover at £10 a month - £120 a year. However remember that you would need to keep paying that, to be covered. If you stopped cover or wanted to upgrade due to age, you'd still need to buy a brand new machine out of your own pocket and writing off every payment you'd made under the policy. 

Personally, I'd rather pay the £10 into a high interest account than take an extended warranty. 

Can you point me to one of those 

born_again

£10 a month into savings or £10  month on a ins policy that has more holes than the drum in the washing machine.... Qt least with the saving you have something to purchase a new one with.

This is MSE isn't it?

molerat

Some offer a parts only 5 year warranty so the parts are free and you have to pay for their engineer labour.  So £10 of parts at cost for free and £150 to fit it !

greyteam1959

molerat said:

Some offer a parts only 5 year warranty so the parts are free and you have to pay for their engineer labour.  So £10 of parts at cost for free and £150 to fit it !

Yep that's it.
The parts for most appliances cost peanuts.
The labour charge is the real earner.