We'd like to remind Forumites to please avoid political debate on the Forum. This is to keep it a safe and useful space for MoneySaving discussions. Threads that are - or become - political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

Switching mobile provider - Sim Only

george4064
george4064 Posts: 2,892 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
edited 10 March 2021 at 2:49PM in Phones & TV
I've been with Vodafone for years on SIM only deals, I get the 15% Vantage discount and generally negotiate down their monthly contract price. I renew this every 12 months when the initial fixed period ends.

I'm seriously considering switching to Giff Gaff whilst retaining the same mobile number, however I'm a bit confused on how to do this and also when to switch over. I don't want to incur any exit/penalty fees.

Do I need to inform Vodafone that I'm leaving? Or will Giff Gaff deal with everything?
I also read there is a 'text-to-switch' service, should I use this method or go via conventional route?

Any help much appreciated.
"If you aren’t willing to own a stock for ten years, don’t even think about owning it for ten minutes” Warren Buffett

Save £12k in 2021 - #027 £15,268 (76%)

Comments

  • callum5
    callum5 Posts: 47 Forumite
    10 Posts First Anniversary
    I've been with Vodafone for years on SIM only deals, I get the 15% Vantage discount and generally negotiate down their monthly contract price. I renew this every 12 months when the initial fixed period ends.

    I'm seriously considering switching to Giff Gaff whilst retaining the same mobile number, however I'm a bit confused on how to do this and also when to switch over. I don't want to incur any exit/penalty fees.

    Do I need to inform Vodafone that I'm leaving? Or will Giff Gaff deal with everything?
    I also read there is a 'text-to-switch' service, should I use this method or go via conventional route?

    Any help much appreciated.
    To keep your number you can login to your Vodafone account and request a PAC Code and give it to your new provider. Once the new provider has processed the PAC code if you don't have to pay anything to Vodafone they will just close your account. Texting PAC to 65075 will achieve the same thing. Also, is there any specific reason you want to go with GiffGaff as you can probably get better deals.
  • george4064
    george4064 Posts: 2,892 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    callum5 said:
    I've been with Vodafone for years on SIM only deals, I get the 15% Vantage discount and generally negotiate down their monthly contract price. I renew this every 12 months when the initial fixed period ends.

    I'm seriously considering switching to Giff Gaff whilst retaining the same mobile number, however I'm a bit confused on how to do this and also when to switch over. I don't want to incur any exit/penalty fees.

    Do I need to inform Vodafone that I'm leaving? Or will Giff Gaff deal with everything?
    I also read there is a 'text-to-switch' service, should I use this method or go via conventional route?

    Any help much appreciated.
    To keep your number you can login to your Vodafone account and request a PAC Code and give it to your new provider. Once the new provider has processed the PAC code if you don't have to pay anything to Vodafone they will just close your account. Texting PAC to 65075 will achieve the same thing. Also, is there any specific reason you want to go with GiffGaff as you can probably get better deals.
    Will Vodafone close my account for free even if I am in contract with then? Sim only contract
    "If you aren’t willing to own a stock for ten years, don’t even think about owning it for ten minutes” Warren Buffett

    Save £12k in 2021 - #027 £15,268 (76%)
  • flashg67
    flashg67 Posts: 4,097 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    callum5 said:

    Will Vodafone close my account for free even if I am in contract with then? Sim only contract
    If you're still within a minimum contract then yes they'll charge. If you're on a rolling contract, then you'll just pay until the point you switch. - does sometimes take a while for the final bill to work itself out.  I've done it several times without a hitch with various providers.
    I seem to recall that if you text 65075 for your Pac, it will tell you any fees in the return message. Getting the PAC doesn't commit you to anything - if you don't use the PAC in 30 days, it expires anyway.
    If you get a decent signal with Vodaone, have you looked at Lebara or Voxi sim only?
  • george4064
    george4064 Posts: 2,892 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    flashg67 said:
    callum5 said:

    Will Vodafone close my account for free even if I am in contract with then? Sim only contract
    If you're still within a minimum contract then yes they'll charge. If you're on a rolling contract, then you'll just pay until the point you switch. - does sometimes take a while for the final bill to work itself out.  I've done it several times without a hitch with various providers.
    I seem to recall that if you text 65075 for your Pac, it will tell you any fees in the return message. Getting the PAC doesn't commit you to anything - if you don't use the PAC in 30 days, it expires anyway.
    If you get a decent signal with Vodaone, have you looked at Lebara or Voxi sim only?
    Thanks, I’ll look at Lebara and Voxi. I’m actually very happy with Vodafone’s coverage and speeds.
    "If you aren’t willing to own a stock for ten years, don’t even think about owning it for ten minutes” Warren Buffett

    Save £12k in 2021 - #027 £15,268 (76%)
  • callum5
    callum5 Posts: 47 Forumite
    10 Posts First Anniversary
    flashg67 said:
    callum5 said:

    Will Vodafone close my account for free even if I am in contract with then? Sim only contract
    If you're still within a minimum contract then yes they'll charge. If you're on a rolling contract, then you'll just pay until the point you switch. - does sometimes take a while for the final bill to work itself out.  I've done it several times without a hitch with various providers.
    I seem to recall that if you text 65075 for your Pac, it will tell you any fees in the return message. Getting the PAC doesn't commit you to anything - if you don't use the PAC in 30 days, it expires anyway.
    If you get a decent signal with Vodaone, have you looked at Lebara or Voxi sim only?
    Thanks, I’ll look at Lebara and Voxi. I’m actually very happy with Vodafone’s coverage and speeds.
    Here is a list of the networks that use Vodafone


Meet your Ambassadors

Categories

  • All Categories
  • 347.7K Banking & Borrowing
  • 251.8K Reduce Debt & Boost Income
  • 452.1K Spending & Discounts
  • 240K Work, Benefits & Business
  • 616.1K Mortgages, Homes & Bills
  • 175.3K Life & Family
  • 253.3K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 15.1K Coronavirus Support Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.