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Icici direct bank stockbrokers

daguerrotype1
daguerrotype1 Posts: 1 Newbie
in Savings & investments
Does anyone have any advice as to how to contact the ceo of this dreadful bank?

Comments

  • eskbanker
    eskbanker Posts: 40,754 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    If you Google for 'ceo email' you'll find a site listing email addresses and other contact details for management of many organisations (the address of the site falls foul of the filters on this site).
  • DrSyn
    DrSyn Posts: 904 Forumite
    Part of the Furniture 500 Posts
    edited 5 March 2021 at 3:28PM
    How did you get involved with them there not UK, I think there Indian?

  • eskbanker
    eskbanker Posts: 40,754 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    DrSyn said:
    How did you get involved with them there not UK, I think there Indian?

    https://www.icicibank.co.uk/personal/about-us.page?

    About us

    Why bank with us – ICICI Bank UK PLC

    We offer you a range of personal, business, corporate and investment banking services in the UK and Europe. We’re a wholly owned subsidiary of ICICI Bank Ltd, an award-winning global bank.

    We are authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority (Registration Number: 223268).

    ICICI BANK UK PLC

    We were incorporated in England and Wales on February 11, 2003 as a private company with the name ICICI Bank UK Ltd. We then became a public limited company on October 30, 2006. Our registered office is One Thomas More Square, London E1W 1YN. We are subject to the laws of England and Wales.

  • maxsteam
    maxsteam Posts: 718 Forumite
    500 Posts First Anniversary Name Dropper Photogenic
    One option is to look for a procedure for a "formal complaint" on the bank's website. If it's not there or if it doesn't solve your issues satisfactorily, you can contact the financial ombudsman.
  • BuildTheWall
    BuildTheWall Posts: 129 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    DrSyn said:
    How did you get involved with them there not UK, I think there Indian?

    Having used it while in India, they are dreadful in customer service. One of the worst banks who’ll do anything to take money off you. 
    Why would someone invest without doing some basic research is beyond me!
  • maxsteam
    maxsteam Posts: 718 Forumite
    500 Posts First Anniversary Name Dropper Photogenic
    BuildTheWall said:
    Why would someone invest without doing some basic research is beyond me!
    I agree with the sentiment. Many people feel that they are doing sufficient research by checking which bank is most desperate for cash and is paying the highest interest rate. Some people go a step further and look for mention of FSCS on the banks website.
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