Ryanair issue

Courtney24

Ryanair say flights are fully operational so I can’t get a refund for my flights on 27th March. They changed my flight previously which I accepted (this was months ago) they said because I accepted this change I can’t get a refund. However they have changed my flight again (3/3/21) I won’t accept this time but they’re saying I can’t get a refund only move the flights which I don’t want to do. Is there any way I can get a refund? First time they changed our flights I was offered a refund they’ve changed my flights again and no refund offered. Argued with them over this .

Caz3121

What is the change they have made for the 27th March flight? Is it the same flight number and, if so, what is the time difference?

Courtney24

It went from Depart MAN at 1400 and arrive TFS at 1825 to Depart MAN at 1110 and arrive TFS at 1535 

The flight change coming back home is from 1930 and arrive MAN at 2350 to now Depart TFS at 1610 and arrive MAN at 2030 

it’s just the fact when they changed my flights the first time I was offered a refund but stupidly accepted. Now they have changed my flights again there is no refund offered. Thanks for the help 

Caz3121

It's worth having a read of this article re schedule changes https://www.moneysavingexpert.com/travel/flight-changes/
you probably need to concentrate on the return journey that has a change in excess of 3 hours

eskbanker

Caz3121 said:

It's worth having a read of this article re schedule changes https://www.moneysavingexpert.com/travel/flight-changes/
you probably need to concentrate on the return journey that has a change in excess of 3 hours

Personally I wouldn't put too much faith in an old MSE article that hasn't been updated for over two years, and have just posted on another thread about Ryanair's published stance that they'll refund for delays of over five hours:
https://forums.moneysavingexpert.com/discussion/comment/78129428/#Comment_78129428

mattyprice4004

If their policy for major changes is 5 hours as above, it'll be your choice not to fly and thus no refund is due.