Faulty car part, can I reclaim the Garage Labour fees?

Mtipples

peter_the_piper said:

Pity the garage did not buy and fit the part, it would have been down to them to sort it out.

Its a pity that Euro Car Parts don't offer garages that spend around £10K a month with them the same cost for a part that I could buy online from them for £60 less. 
The garage have the same option as myself to put in a Labour Claim and that's what they do in this situation

Mtipples

bris said:

born_again said:

Is it not going to depend on what you agreed with the garage about fitting the part & any costs if it was faulty.

No, it's a consequential loss for faulty goods, a consumers right.

The OP states it wasn't put through any of his businesses so it was bought as a consumer. If the part was also fitted as a consumer and nor billed to any of his businesses then there is consequential rights here.

So does that ('consequential rights) mean I can not claim as a consumer for loss of additional labour costs?

Aylesbury_Duck

born_again said:

bris said:

born_again said:

Is it not going to depend on what you agreed with the garage about fitting the part & any costs if it was faulty.

No, it's a consequential loss for faulty goods, a consumers right.

The OP states it wasn't put through any of his businesses so it was bought as a consumer. If the part was also fitted as a consumer and nor billed to any of his businesses then there is consequential rights here.

Thats crazy.
Makes you wonder why anyone would even entertain fitting a customers part when they could end up out of pocket if the part is faulty/wrong. Not only from the profit on selling the part, but also all the labour costs.

But surely if the OP had agreed with the garage that it was fit only, then it would not be covered if faulty?

Many traders don't, with that as one of the reasons.

pbartlett

maybe i am misunderstanding but the garage does not lose out - the op still has to pay them for their labour.

what the op can then do is claim this payment from the car part supplier as consequential loss.

happy to be corrected if i am wrong.

Aylesbury_Duck

pbartlett said:

maybe i am misunderstanding but the garage does not lose out - the op still has to pay them for their labour.

what the op can then do is claim this payment from the car part supplier as consequential loss.

happy to be corrected if i am wrong.

I think you're correct, but some tradespeople don't want the hassle of being in the middle of a dispute.  You see it a lot when people buy their own plumbing/electrical supplies, for example, to save a few quid, then cause trouble when the tradesperson can't make them fit properly or ends up getting blamed for problems that arise afterwards, when the fault is with the product.