Update on condensation new door

northwest1965

Following on from a previous thread, the window company have solved the condensation on the door frame.

However, they cannot solve the problem of water coming in from the bottom of the door. see photos. Can anyone offer any advice and where I go from here?? go from

Jeepers_Creepers

Pleased one aspect is sorted, NW. Can I ask what the solution was - or is it just milder weather?!

That's an inwards-opening door? That's more difficult to seal, but there is still zero excuse for this; the surrounding door seals should do 95% of the required job, a weather bar should deflect any rain coursing down the door away from the bottom edge - the most vulnerable part, and there should be functioning drain points along the bottom threshold to catch and take away any water that does manage to get under there.

What make or door is it? Can you detect any draughts with a smoking taper? Does this happen in little wind too, or just when it's blowing a hoolie?

TELLIT01

Don't accept the brush off.  They either fix the problem with the existing door or replace it.  A new exterior door which allows rain to penetrate is obviously not fit for purpose.

northwest1965

Jeepers_Creepers said:

Pleased one aspect is sorted, NW. Can I ask what the solution was - or is it just milder weather?!

That's an inwards-opening door? That's more difficult to seal, but there is still zero excuse for this; the surrounding door seals should do 95% of the required job, a weather bar should deflect any rain coursing down the door away from the bottom edge - the most vulnerable part, and there should be functioning drain points along the bottom threshold to catch and take away any water that does manage to get under there.

What make or door is it? Can you detect any draughts with a smoking taper? Does this happen in little wind too, or just when it's blowing a hoolie?

They used wood instead of steel to cure the condensation problem on the joining panels. 
Sorry I should have said, the water under the bottom of the door is condensation. No water when raining.
Its an interior opening  Rockdoor.

Jeepers_Creepers

northwest1965 said:

They used wood instead of steel to cure the condensation problem on the joining panels. 
Sorry I should have said, the water under the bottom of the door is condensation. No water when raining.
Its an interior opening  Rockdoor.

Blimey.

A top-notch door, so really shouldn't be giving you problems. Did it come with a fully surrounding frame? If so, that should be insulated to a high enough standard to not cause this issue. If they fitted the door but to an old threshold, perhaps that's the issue?

But I have to say, between the two related condensation issues you've had, I have to suspect you are producing huge amounts of moisture in your house. Is anything else dripping?! Window panes? Mould in room corners?

Other than that, I'm stumped. There is 'something' making the door frame colder than it should be. Is that bottom threshold being directly exposed to a cold air flow from the cavity or something? Hasn't been sealed? I dunno - sorry.

Perhaps an email to Rockdoor themselves - see if they can cast any light on it?

northwest1965

Jeepers_Creepers said:

northwest1965 said:

They used wood instead of steel to cure the condensation problem on the joining panels. 
Sorry I should have said, the water under the bottom of the door is condensation. No water when raining.
Its an interior opening  Rockdoor.

Blimey.

A top-notch door, so really shouldn't be giving you problems. Did it come with a fully surrounding frame? If so, that should be insulated to a high enough standard to not cause this issue. If they fitted the door but to an old threshold, perhaps that's the issue?

But I have to say, between the two related condensation issues you've had, I have to suspect you are producing huge amounts of moisture in your house. Is anything else dripping?! Window panes? Mould in room corners?

Other than that, I'm stumped. There is 'something' making the door frame colder than it should be. Is that bottom threshold being directly exposed to a cold air flow from the cavity or something? Hasn't been sealed? I dunno - sorry.

Perhaps an email to Rockdoor themselves - see if they can cast any light on it?

The frame was new at the same time. Our windows get literally a couple of mm of condensation on very cold days. The engineer commented that he could see the house wasn't damp.
I have tried looking for an email address for Rockdoor but I can't find one. It takes you to installers.
If I don't get any joy, I will have to contact the insurance company, that they give with the door

Jeepers_Creepers

Keep us posted, please, NW. It's a very strange one.

Ajmason42

Post the pics on the rock door Twitter account. May get their attention