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Travel insurance
Val2000
Posts: 3
Newbie
Hi , Hope I can get a good answer to my problem. I bought travel insurance for myself and my husband in February 2020 for the year. Sadly this was a complete waste of money as our holidays were cancelled like everyone else’s. Now I have had an email from LeisureGuard Travel thanking me for renewing this insurance and taking over £450 out of my account. I have received no notifications from them at all. Surely they can’t do this? I have already sent two emails to their complaints department without a reply or acknowledgment. I would really appreciate some positive advice.
Not sure I am in the right section?
Thank you.
ValeriePatricia
ValeriePatricia
0
Comments
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They surely can if you signed up for annual renewal. Check the terms of the agreement.Val2000 said:Surely they can’t do this?
Also check your spam box.0 -
You can email them and ask them nicely to refund it as you didn't get any auto renewal notifications0
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