Success Story- NatWest refund
in Credit File & Ratings
6 replies 346 views
In 2019 i defaulted on my NatWest account due to overdraft charges from package bank account fees. My partner and I are now looking t to o get a mortgage so I’ve been cleaning up my credit file. I thought I would make a complaint to NatWest about the charges under a miss selling of package account complaint. The complaint was upheld by NatWest and I have a £800 refund and the default has been removed as it was a result of there miss sell. I never thought I would get this default off my file!!! So if anyone has struggled with bank charges please complain to your bank... if I can do it anyone can!
I am now complaining to lending stream for miss selling a pay day loan, I’m less optimistic about this one but it’s worth a shot right?
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