Ex Yorkshire Energy Scottish Power Energy Exclusive Tariff

annoyedcustomer8787

Hi, 
I'm an ex Yorkshire Energy customer now on Scottish Power's Energy Exclusive tariff for ex YE customers only. If I compare the tariff to other current deals at the moment the most I can save is about £45 over the year. The Energy Exclusive tariff says it has no end date, and there is no further details to say if the tariff would ever be changed, so my question is, is this tariff fixed essentially for the life time I am on this tariff or is the tariff at the discretion of Scottish Power, they can chage it whenever they like? Or do they have to honor the tariff for a fixed time like a year? 
My thinking is, if I do just stay on this tariff for life then over time with the general increase of energy, this tariff would benefit me more than switching every year 🤔, but is that just wishful thinking that the tariff is fixed for the lifetime I'm on the tariff 😆.
Thanks.

bagand96

It is listed as a variable tariff, so Scottish Power can change the prices.  I think I read here that is it fixed for a minimum of 6 months. Scottish Power did confirm that it won’t be subject to rises in April.

Unfortunately it’s wishful thinking that it is fixed for the lifetime you’re on it. 

masonic

One person has been told by SP that the tariff will expire on 5th December 2021. An bagand96 mentions, normally deemed tariffs are protected from price rises and last 6 months. We don't know if SP has undertaken to maintain prices at the current level beyond April.

annoyedcustomer8787

Thanks for your help @bagand96 and  @masonic 😁👍

keithgawler

You might want to look at the main YE forum here which is full of useful info as a result of the forced transfer to SP.

phillw

masonic said:

normally deemed tariffs are protected from price rises and last 6 months.

From 2016, has it been updated?
https://www.ofgem.gov.uk/system/files/docs/2016/06/supplier_of_last_resort_revised_guidance_-_2016.pdf4.3.

4.3. The direction to be a SoLR cannot last longer than six months. After that time the SoLR remains the supplier for any customers with which it has deemed or other contracts. However, after the direction ceases to have effect the SoLR’s deemed contract price must revert to its normal rate. 

masonic

phillw said:

masonic said:

normally deemed tariffs are protected from price rises and last 6 months.

From 2016, has it been updated?
https://www.ofgem.gov.uk/system/files/docs/2016/06/supplier_of_last_resort_revised_guidance_-_2016.pdf4.3.

4.3. The direction to be a SoLR cannot last longer than six months. After that time the SoLR remains the supplier for any customers with which it has deemed or other contracts. However, after the direction ceases to have effect the SoLR’s deemed contract price must revert to its normal rate. 

I'm pretty sure that is the most recent version. Needless to say I was a little surprised when someone posted that they were told on the phone that the tariff would be in place until 5th December (12 months). Presumably SP can do this and the tariff will still be called "Energy Exclusive" beyond 5th May, but there is clearly no requirement to keep prices at their current level - in fact if the letter of the guidance is followed, the tariff must be brought in line with SP's "normal rate", whatever that is. I hadn't appreciated that final point.

I wonder if the reason that it is a *must* is because SP are entitled to claim losses suffered from the deemed tariff not covering their costs back from the industry over the first 6 months.

phillw

Deleted_User said:
I wonder if the letter of the guidance is really saying that. It might be dealing with the case of deemed contracts for customers who move into an (e.g.) ex-YE-supplied property more than 6 months after the SoLR date.

I wouldn't have thought you would get the energy exclusive tariff if you moved into a property after the SoLR date, you would go onto the standard deemed tariff.

I assumed it was to make sure that the SoLR engaged with the customer, as there could be people who haven't supplied meter readings or bank details to SP yet. I don't know what would happen if you complained after 6 months that the tariff was still active, despite the wording.

Pel2112UK

Update - Check your "Energy Exclusive" tarrif

As an ex-Yorkshire Energy customer I checked my latest Scottish Power bill to 15-March-2021 which tells me I've been charged the following rates since 06 December 2020:

Dates		Standing Charge			Day Rate £			Night Rate £
06 Dec 2020 - 31 Jan 2021		0.20880p			0.2105p			0.08967p
31 Jan 2021 - 02 Feb 2021		0.23490p			0.20641p			0.08558p
02 Feb 2021 - 15 Mar 2021		0.20880p			0.20036p			0.07953p

If I click the "Tariff information label", enter the necessary details, and select "Energy Exclusive" it gives me the following rates:

(Since last bill)		Standing Charge			Day Rate £			Night Rate £
Energy Exclusive		23.9p			20.107p			8.215p

I phoned Customer Services who confirmed the above KWh prices for the "Energy Exclusive" tarrif (it would seem since my last bill. Apparently there is no 'end date' for this tarrif, but they will notify me by post and e-mail prior to any price increases. 

It's probably best to check your own individual details with Scottish Power, consider thsi a guide.