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Responsible Lending

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Hello just looking for some more advice really. 

I have started the process of entering in to a token payment plan whilst I look at my other options which include Debt Relief or possible IVA now I’ve sorted my budget. 
However..... I have been advised that some of my debts may be able to be written off due to irresponsible lending... for example my littlewoods account continuously becoming larger, my overdraft being extended despite not earning enough to get out of it. 
Has anyone ever had any experience of this or even know where I could find some good reading material? 
I’ve looked on google but it comes up with lots of law firms and I don’t want biased advice. 

Thanks.   

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