esure home insurance - cancelled to get a cheaper quote - Will I keep free legal / emergency cover?

Hello,

I have been with esure for a few years for my home and contents insurance.

They recently sent me a renewal with a £50 increase and so I did a scrape and got a new quote with esure for £40 less than I pay now, so £90 less in all.

I had a chat with them and they could not match it so I cancelled my contract. I have now rejoined and again got the free legal and emergency cover that customers get in the first year.

Now I am wondering if they will honour this as I am not really a new customer, but an old customer on a new contract.

Does anybody know where I stand?

Thank you.

Comments

  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    What do the T&Cs say?

    Most promotions don't prohibit existing customers lapsing a policy and then buying again as a new customer outside of things like cashback which are done after the matter and gives Marketing time to filter out returning customers.
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