We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

esure home insurance - cancelled to get a cheaper quote - Will I keep free legal / emergency cover?

Hello,

I have been with esure for a few years for my home and contents insurance.

They recently sent me a renewal with a £50 increase and so I did a scrape and got a new quote with esure for £40 less than I pay now, so £90 less in all.

I had a chat with them and they could not match it so I cancelled my contract. I have now rejoined and again got the free legal and emergency cover that customers get in the first year.

Now I am wondering if they will honour this as I am not really a new customer, but an old customer on a new contract.

Does anybody know where I stand?

Thank you.

Comments

  • Sandtree
    Sandtree Posts: 10,628 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    What do the T&Cs say?

    Most promotions don't prohibit existing customers lapsing a policy and then buying again as a new customer outside of things like cashback which are done after the matter and gives Marketing time to filter out returning customers.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 354.6K Banking & Borrowing
  • 254.5K Reduce Debt & Boost Income
  • 455.5K Spending & Discounts
  • 247.5K Work, Benefits & Business
  • 604.4K Mortgages, Homes & Bills
  • 178.6K Life & Family
  • 262K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.1K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.