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EE Price hike - CPI Increase?

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EE are stating 'Your number(s) increasing in line with the Consumer Price Index (CPI) rate of inflation at 0.6%, plus 3.9% are'..........my understanding is that they can only increase inline with RPI, is this correct?  Therefore I can cancel?

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  • Neil_Jones
    Neil_Jones Posts: 9,566 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Funky5 said:
    EE are stating 'Your number(s) increasing in line with the Consumer Price Index (CPI) rate of inflation at 0.6%, plus 3.9% are'..........my understanding is that they can only increase inline with RPI, is this correct?  Therefore I can cancel?

    Read your T&Cs.  Almost certainly going to be CPI.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    It is CPI as per your contract welcome email and all adverts .
    As you agree to this when taking out a contract you cannot cancel under ofcom rules mid contract price increase.

    > RPI price changes 

    RPI (Retail Price Index) will impact any contract that started before 1 September 2020

    > CPI+3.9% price changes

    CPI (Consumer Price Index), plus an additional 3.9% from EE, will impact any contract that started from 1 September 2020 

    > RPI and CPI+3.9% price changes 

    If you have contracts that started before and from 1 September 2020, you will be impacted by both RPI and CPI+3.9%



  • Depends on how long you have been with EE for. If you only signed up recently it will be in their terms that they are allowed to do this. If you been with them from way back than you will be able to cancel without charge.
  • JJ_Egan
    JJ_Egan Posts: 20,281 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    NO that will depend not upon way back but the T&C of the actual contract .Price rise in the contract then no Ofcom get out .
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