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Downgraded on recent TUI flight - compensation?

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Comments

  • JamoLew
    JamoLew Posts: 1,800 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    edited 24 February 2021 at 4:18PM
    I do feel for the OP though - at my height anything over 2 hours is extremely uncomfortable and gives me severe back and hip pain for several days after a flight.

    Long haul I always book “premium” economy for that extra leg room and seat width.

    Whilst the legal position is correct - it is disappointing, a flight that should be comfortable and pain free suddenly turns into an uncomfortable and painful experience 
  • Ganga
    Ganga Posts: 4,253 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    JamoLew said
    I do feel for the OP though - at my height anything over 2 hours is extremely uncomfortable and gives me severe back and hip pain for several days after a flight.

    Long haul I always book “premium” economy for that extra leg room and seat width.

    Whilst the legal position is correct - it is disappointing, a flight that should be comfortable and pain free suddenly turns into an uncomfortable and painful experience 
    What happens if there is a plane change due to a fault and the new plane does not have Premium Economy seating? do you wait for the next one  :):smile:
  • JamoLew
    JamoLew Posts: 1,800 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    edited 24 February 2021 at 7:23PM
    Fortunately it's never happened (famous last words) - I would have to judge and deal with  the situation if/when it ever happens

    If you are 5' 8" and booked the extra space for a treat or because you can afford to then I'm sure its disappointing as well - but not to the level of causing pain/discomfort 
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