Phone number is different under 'Settings>About Phone>Status'.

LG K3 (don't be jealous) mobile, which lost its network signal for a few days.

I 'chatted' with 'Three', and as part of their troubleshooting they asked me to check what my phone number was under 'contacts'. The number there wasn't the one for my phone.

They took me through changing this (you can tell I'm at a basic stage here...) in 'contacts', but when I later checked the phone number under Settings>About Phone, it's still showing as the other number.

What the? How the? Is the 'other' number the one that would have originally come with the SIM before I transferred my 'actual' number from a different network provider? Is it 'ok' for it to be 'wrong' - different to my actual phone number - like this?

Thanks.

Comments

  • debitcardmayhem
    debitcardmayhem Posts: 12,470 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 20 February 2021 at 12:47AM
    my phone moto g7 has a different number reported on the sim , not causing me any problems, not a problem as far as I can tell
    I guess that phone cos send out many sims and then allocate the number based on the IME1 no, I dunno guess work B)
    4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed dec 24 @ 5.74 + Octopus Intelligent Flux leccy
  • Neil_Jones
    Neil_Jones Posts: 9,507 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 20 February 2021 at 1:09AM
    Mine just says "number unknown".
    Doesn't cause me any issues.  I did port my number but that was when I was with Three and the phone showed the old number (the temporary one I got with Three) but  now I'm with o2 (and having changed the phone as well in the meantime), ported it again and now it doesn't show any number at all.

    It's fine.  I dare say the number on your phone in Settings -> About will be reassigned eventually if it hasn't been already on the network.
  • pbartlett
    pbartlett Posts: 1,397 Forumite
    1,000 Posts Name Dropper
    having an unknown number in 'about phone' is a well known android 'feature' !

    google it for more info
  • My Moto G5 Android is exactly the same.
    Rightly or wrongly I had always assumed the discrepancy was related to the porting of numbers from one provider to another.
  • Thanks everyone. I did wonder if it was the number originally assigned to the SIM that £ sent out.

    When my phone lost Network connection and the 'chat' fellow took me through a few things, I was surprised to find this number also shown in my 'contacts' profile.

    Anyhoo, all seems fine now - just curious :smile:
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