Utility insisting on getting my DOB

downhillhotrod

I recently moved into a house and setup my gas & electric submitting meter readings etc. but there is a laps between the date I moved in and the date they were notified by my current provider so they have billed the 'Owner/Occupier' for a period that I dont know the start or finnish or or, how many units have been consumed.

So I call the number to try and sort out the correct amount to pay (they tell me I should have notified them when I moved in...) but they want to create an account for me before they can do anything.

I'm not to keen to do this as I dont want to have this debt assigned to me but they say they cant do anything unless I create an account.

So I give them my name, confirm the address, even give them my phone number (they did a call back so have it anyway) but when they asked for my DOB, I refused.

They say that without my DOB, they cannot create the account and without an account, they cant do anything for me.

So to my question, do I have to give my DOB?

TadleyBaggie

I guess they need to be sure that you are 18+, otherwise any contract would be unenforceable.

davidmcn

downhillhotrod said:

They say that without my DOB, they cannot create the account and without an account, they cant do anything for me.

What is it you want them to do for you? Surely it's them who want to send you a bill?

JGB1955

They may want to make a credit check on you too.