Compensation withdrawal from agent

MattMattMattUK

Neatis said:

Aylesbury_Duck said:

Very difficult to read but I think the short answer is yes, they can withdraw an offer they've previously made.  You didn't accept it when it was made, they don't have to hold it open whilst you try and get more from them.  You gambled, it didn't work.

What so this is a game now? I gambled??? Come on you can’t be serious. The money they offered me is because I deserve it for what they’ve put me through, that should be the very minimum that gets offered to me and stays offered to me. It isn’t a good will offer, it’s compensation is it not? Compensation shouldn’t disappear just for having an opinion on if what I think I should receive. 

Yes it is a game, yes you gambled, trying to see if you could get more against their potential bkiff, they have now played their hand and it is up to you to play yours (court) or fold.

It was not compensation, it was a gesture of good will, these things always are as compensation requires them to admit guilt, which would have a bearing on an potential future legal case.

You need the emotion out of it, look at the facts of the issue, establish if you have a case and decide if you wish to take them to court on the basis of of facts. 

MattMattMattUK

Neatis said:

MattMattMattUK said:

Neatis said:

MattMattMattUK said:

In short, yes they can withdraw their offer, no you can not force them to agree. If you have a legal case you can take them to court, I am not sure you do, but you should take legal advice of that is the route you wish to pursue.

Sorry about the bad read, I’m writing on my phone and very stressed, you get the idea. I appreciate your reply. But let’s not forget about the whole drama I actually had to live with in terms of mushrooms, mould, damp etc. That all gets forgotten about as if it never happened just because I seeked further advice? I’ve been messed around from the start and I don’t have the right to ask for advice without losing everything?... 

The "compensation" they previously offered was a gesture of good will, it does not impact any legal rights you may have. You have not "lost everything", you still have same rights as before.

There words, compensation. Also it was never fixed. 

Those words do not mean anything specific, they are not admitting liability.

Neatis

MattMattMattUK said:

Neatis said:

MattMattMattUK said:

Neatis said:

MattMattMattUK said:

In short, yes they can withdraw their offer, no you can not force them to agree. If you have a legal case you can take them to court, I am not sure you do, but you should take legal advice of that is the route you wish to pursue.

Sorry about the bad read, I’m writing on my phone and very stressed, you get the idea. I appreciate your reply. But let’s not forget about the whole drama I actually had to live with in terms of mushrooms, mould, damp etc. That all gets forgotten about as if it never happened just because I seeked further advice? I’ve been messed around from the start and I don’t have the right to ask for advice without losing everything?... 

The "compensation" they previously offered was a gesture of good will, it does not impact any legal rights you may have. You have not "lost everything", you still have same rights as before.

There words, compensation. Also it was never fixed. 

Those words do not mean anything specific, they are not admitting liability.

So do you think I have a case from a legal point of view? All advisory websites point to criteria we would. Mould/damp, delays in fixing, not being dealth with accordingly, damaged goods, time off work etc. 

Aylesbury_Duck

Neatis said:

Aylesbury_Duck said:

Very difficult to read but I think the short answer is yes, they can withdraw an offer they've previously made.  You didn't accept it when it was made, they don't have to hold it open whilst you try and get more from them.  You gambled, it didn't work.

What so this is a game now? I gambled??? Come on you can’t be serious. The money they offered me is because I deserve it for what they’ve put me through, that should be the very minimum that gets offered to me and stays offered to me. It isn’t a good will offer, it’s compensation is it not? Compensation shouldn’t disappear just for having an opinion on if what I think I should receive. 

You are going to get nowhere if you fly off the handle when you don't hear the answer you want.

I didn't say it was a game, I said it was a gamble, which it was.  You had an offer and rather than accept it, you tried for more, it didn't work and you lost the offer you had.  Neither did I say compensation should disappear.  I was simply responding to the content of your post which was all about the negotiations you'd had to date.  You may notice that I've subsequently posted to say that it doesn't need to be the end of the matter if you don't want it to be, it's just that your negotiations have now ended and the onus is on you to take legal action if that's what you want to do.  You can't force them to keep their offer open to you, as you've discovered.

If you're absolutely certain of what you should be receiving and for what reason, take up legal action.  If you want people on here to tell you what you want to hear and how much money you should receive, just say so and tell us how much you're after.

MattMattMattUK

Neatis said:

MattMattMattUK said:

Neatis said:

MattMattMattUK said:

Neatis said:

MattMattMattUK said:

In short, yes they can withdraw their offer, no you can not force them to agree. If you have a legal case you can take them to court, I am not sure you do, but you should take legal advice of that is the route you wish to pursue.

Sorry about the bad read, I’m writing on my phone and very stressed, you get the idea. I appreciate your reply. But let’s not forget about the whole drama I actually had to live with in terms of mushrooms, mould, damp etc. That all gets forgotten about as if it never happened just because I seeked further advice? I’ve been messed around from the start and I don’t have the right to ask for advice without losing everything?... 

The "compensation" they previously offered was a gesture of good will, it does not impact any legal rights you may have. You have not "lost everything", you still have same rights as before.

There words, compensation. Also it was never fixed. 

Those words do not mean anything specific, they are not admitting liability.

So do you think I have a case from a legal point of view? All advisory websites point to criteria we would. Mould/damp, delays in fixing, not being dealth with accordingly, damaged goods, time off work etc. 

Possibly yes, but you need to take proper advice.

My advice ahead of that would be to create a full timeline of the events, email and phone correspondence, together with the supporting emails and any engineers reports etc. Keep it to the facts, not emotions to it, then arrange with Citizen's Advice or possibly Shelter to review and they can give you an accurate idea of any compensation you may be entitled to, as well as the best route to take.

There will also be a methodology to establish how much money you might be entitled to in return, it will involve how many rooms were unusable or of limited used. My suspicion is that it is unlikely to be as high as the three to four months you want, but you may be able to get something.

Neatis

Thank you very much for your help. I have taken it all onboard and will action it in this way. Thanks.