Ready, willing and able

I have selected an agent, very happy with them until I have read the contract. I queried the above clause which I wasn't happy with. They have said that a "ready, willing and able" buyer is one that has a mortgage offer, had the survey done and solicitor has completed works. I am worried if I receive an offer but cannot find a property myself. They are saying they won't allow the purchaser to spend any money on the above until I have a property and give the go ahead for the sale to move forward. Advice please. 

Comments

  • ACG
    ACG Posts: 24,410 Forumite
    Part of the Furniture 10,000 Posts Name Dropper I've helped Parliament
    You are asking them to market your property. If they find you a buyer, they have done their job and deserve to be paid... 

    You need to be realistic I suppose:
    - Are you fussy?
    - Can you actually afford where you want to move to or are you going to blame it on something if people are prepared to offer more than you? 
    - Are you wanting to move to a village with 30 houses which only go up for sale when someone dies or are you looking at an area with plenty of homes that come up?

    If you are relatively flexible and looking at buying in an area with plenty of properties that do come up for sale and you know you can get the mortgage, I think you have mitigated as many of those risks as possible. You cant really expect people to work for nothing. 


    I am a Mortgage Adviser
    You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.
  • kingstreet
    kingstreet Posts: 39,210 Forumite
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    You will get more views on this subject on HBR&S. It isn't mortgage related and there are more people with opinions on estate agents over there...
    I am a mortgage broker. You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. Please do not send PMs asking for one-to-one-advice, or representation.
  • K_S
    K_S Posts: 6,869 Forumite
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    edited 18 February 2021 at 12:45PM
    I have selected an agent, very happy with them until I have read the contract. I queried the above clause which I wasn't happy with. They have said that a "ready, willing and able" buyer is one that has a mortgage offer, had the survey done and solicitor has completed works. I am worried if I receive an offer but cannot find a property myself. They are saying they won't allow the purchaser to spend any money on the above until I have a property and give the go ahead for the sale to move forward. Advice please. 
    @novastar21 I don't think those terms are particularly unusual. If you want absolute control/oversight over the process and an infinitely stretchable timeline, you always have the option of using the likes of Purplebricks, Yopa, etc.....

    I am a Mortgage Adviser - You should note that this site doesn't check my status as a mortgage adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice. 

    PLEASE DO NOT SEND PMs asking for one-to-one-advice, or representation.

  • grumiofoundation
    grumiofoundation Posts: 3,051 Forumite
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    edited 18 February 2021 at 1:20PM
    I have selected an agent, very happy with them until I have read the contract. I queried the above clause which I wasn't happy with. They have said that a "ready, willing and able" buyer is one that has a mortgage offer, had the survey done and solicitor has completed works. I am worried if I receive an offer but cannot find a property myself. They are saying they won't allow the purchaser to spend any money on the above until I have a property and give the go ahead for the sale to move forward. Advice please. 
    If they wont allow a buyer to spend money on mortgage, survey, solicitor (although incidentally they can't stop a buyer doing this so is pretty a meaningless clause) until you have a property and they class a "ready, willing and able" buyer as one who has had mortgage offer, survey done and solicitor done searches then how will have a "ready, willing and able" buyer before you have found a property?  


    So no issues - apart from the potential issue that your estate agent maybe thinks they can dictate to your buyer (and to you) what they/you can and can't do during process (which wouldn't fill me with confidence as a seller and could cause issues with buyer) .  

  • SpiderLegs
    SpiderLegs Posts: 1,914 Forumite
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    I have selected an agent, very happy with them until I have read the contract. I queried the above clause which I wasn't happy with. They have said that a "ready, willing and able" buyer is one that has a mortgage offer, had the survey done and solicitor has completed works. I am worried if I receive an offer but cannot find a property myself. They are saying they won't allow the purchaser to spend any money on the above until I have a property and give the go ahead for the sale to move forward. Advice please. 
    You are bound by the written down clause in the contract , not what they might tell you it means afterwards.
    so, what exactly does the clause say?

    There is no way I would agree a ready willing and able clause that had ambiguity. Standard practice is that the EA gets paid on exchange, not before.
  • I have selected an agent, very happy with them until I have read the contract. I queried the above clause which I wasn't happy with. They have said that a "ready, willing and able" buyer is one that has a mortgage offer, had the survey done and solicitor has completed works. I am worried if I receive an offer but cannot find a property myself. They are saying they won't allow the purchaser to spend any money on the above until I have a property and give the go ahead for the sale to move forward. Advice please. 
    You are bound by the written down clause in the contract , not what they might tell you it means afterwards.
    so, what exactly does the clause say?

    There is no way I would agree a ready willing and able clause that had ambiguity. Standard practice is that the EA gets paid on exchange, not before.
    A purchaser is a ready able and willing purchaser if he is prepared and able to exchange unconditional contracts for the purchase of the property. You will be liable to pay commission to the agent, in addition to any other costs or charges agreed, if such a purchaser is introduced by the agent in accordance with your instructions and this must be paid even if you subsequently withdraw and contracts for sale are not exchanged, irrespective of the reasons."

    So really no matter what he says over the phone means nothing because I cannot see anywhere written down that confirms what he says regarding definition of willing and able.
  • SpiderLegs
    SpiderLegs Posts: 1,914 Forumite
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    I have selected an agent, very happy with them until I have read the contract. I queried the above clause which I wasn't happy with. They have said that a "ready, willing and able" buyer is one that has a mortgage offer, had the survey done and solicitor has completed works. I am worried if I receive an offer but cannot find a property myself. They are saying they won't allow the purchaser to spend any money on the above until I have a property and give the go ahead for the sale to move forward. Advice please. 
    You are bound by the written down clause in the contract , not what they might tell you it means afterwards.
    so, what exactly does the clause say?

    There is no way I would agree a ready willing and able clause that had ambiguity. Standard practice is that the EA gets paid on exchange, not before.
    A purchaser is a ready able and willing purchaser if he is prepared and able to exchange unconditional contracts for the purchase of the property. You will be liable to pay commission to the agent, in addition to any other costs or charges agreed, if such a purchaser is introduced by the agent in accordance with your instructions and this must be paid even if you subsequently withdraw and contracts for sale are not exchanged, irrespective of the reasons."

    So really no matter what he says over the phone means nothing because I cannot see anywhere written down that confirms what he says regarding definition of willing and able.
    Correct.
    I wouldn’t sign that.
  • MWT
    MWT Posts: 9,922 Forumite
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    The Ombudsman is not keen on those clauses either as they are ambiguous and difficult to prove, as 'willing' could be held to be proven only if Exchange actually takes place, anything short of that doesn't actually prove they were really 'willing'.
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