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JD Sports
neil0491
Posts: 25
Forumite
I purchased some tracksuit bottoms through JD Sports and when they arrived they were damaged. I sent them back highlighting this but they returned them about 2 weeks later stating that it wasn't a manufacturing error. I called them regarding this and they then offered a second independent inspection. I am still awaiting a response but while I wait I am just looking for some advice on my next steps. I tried to go through Resolver but received a pop up stating that JD tend to not respond through this channel.
0
Comments
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If you sent them back within 14 days then it shouldn't matter why you returned them, as long as you didn't cause the damage yourself. Do they think you damaged them?0
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They seem to be implying this jon81uk. They were returned after 14 days as they were a Christmas present but receipt states 60 days returns window.0
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