Late stage parking charge notice

Polkadot99

Hi, would be grateful for some advice regarding a parking charge notice from parking in an NHS hospital staff car park. Charge reason given is no valid permit. The permit may not have been visible at the time as they often slipped off the dash in the wind (rectangle of laminated paper, did not fit in tax disc holder, no holder provided). However the car did have a registered and paid for staff parking permit, although charges were suspended at that time due to covid. The newbies advice thread is informative, however the notice was not appealed at the time (busy with covid working) and it appears POPLA appeal is not possible at this stage. The charge is dated July 2020, the car owner moved house shortly after this and started receiving demands for payment at new address, most recently threat from a debt collection agency.

 

With covid ongoing, there’s enough stress as it is, but this company should have no right to charge staff for parking at work when they are already charged by the hospital for parking permits. The parking charges weren’t even in effect at that time. The hospital permits were poorly made and most staff did not display them at all as the external company did not patrol the majority of the staff parking areas (some had barriers). Colleagues at the time advised that the hospital have no control over the external company and to appeal would be pointless as they reject despite valid permits being held. Was therefore hoping it would just go away, as it had for others.

 

Is there a way to deal with this reasonably at this stage or is it wait for threatened legal action and then provide evidence of valid permit +- lifting of staff charges should it go to court? 

Thanks in advance.

Redx

Get it cancelled by the trust ASAP

Involve your union

Involve your MP

Get complaining asap , the squeaky wheel gets the oil !!!

These NHS guidelines apply , not what your ill informed colleagues say

https://www.gov.uk/government/publications/nhs-patient-visitor-and-staff-car-parking-principles/nhs-patient-visitor-and-staff-car-parking-principles

Name the parking company below

Fruitcake

As well as your MP, complain to Boris. Hospital staff are in short supply due to covid and this country can't afford for key workers to be distracted or leave because they keep getting £100 and threats of court thrown at them.