Non-payment (so far at least) of Premium Bond prize money won this month!

concorde

Last month and also upon checking today, I have noticed that my nominated account was showing as "National Savings and Investments ****4808". I called NS&I last month when this happened and asked how my nominated account had changed to this "4808" account which was not what I originally specified (I had set it to pay into my own Direct Saver). The helpdesk person changed it back to my Direct Saver but no explanation was given as to why it had changed to an account I did not even have. I have changed it back myself today hoping that this month's winnings is paid in correctly.

AnotherJoe

Just happened to look in my bank for something else and my winnings for March were credited as paid today.

Boa21

Usually a week later into our account. Awaiting £100 this month, so far £275 this year (maximum holding x2)

RG2015

concorde said:

Last month and also upon checking today, I have noticed that my nominated account was showing as "National Savings and Investments ****4808". I called NS&I last month when this happened and asked how my nominated account had changed to this "4808" account which was not what I originally specified (I had set it to pay into my own Direct Saver). The helpdesk person changed it back to my Direct Saver but no explanation was given as to why it had changed to an account I did not even have. I have changed it back myself today hoping that this month's winnings is paid in correctly.

I saw that this had happened to me when I checked on Tuesday and I do not have an account ending in 4808. I immediately changed it to my nominated account with NatWest. I am expecting my winnings this to be in this account tomorrow.

RetSol

Looking back over multiple years, the prizes have always been paid on the sixth working day of the month, which will generally be the 8th, but will be later than the 8th where that's a Saturday or Sunday (when they'll pay on the following Monday) or if there's a bank holiday early in the month (typically January and May, but also April this year).  By my reckoning, next month's prizes won't be paid out until the 12th, when the sixth working day doesn't arrive until after two weekends and two bank holidays....

Thank you for this assiduous research, @eskbanker! 

jem16

concorde said:

Last month and also upon checking today, I have noticed that my nominated account was showing as "National Savings and Investments ****4808". I called NS&I last month when this happened and asked how my nominated account had changed to this "4808" account which was not what I originally specified (I had set it to pay into my own Direct Saver). The helpdesk person changed it back to my Direct Saver but no explanation was given as to why it had changed to an account I did not even have. I have changed it back myself today hoping that this month's winnings is paid in correctly.

The account number for all NS&I Direct Savers ends in 4808 as that’s the sort code and account number that’s used if you want to set up a regular payment from a different bank to your Direct Saver. The reference number is then your Direct Saver account number. 

There’s no need to change anything as mine shows that 4808 account number too. It did last month and my prizes were paid in on the 8th February. I expect my prizes this month will be credited tomorrow 8th March. 

concorde

Thanks for clarifying the account number @jem16

RetSol

It's arrived. 

fly-catchers

My first prize amount also arrived today. Prior to this I had the prizes reinvested.