Faulty windows

Mark2805

Hi can anyone help i have new windows fitted July, all silicon went yellow , feels cold at windows and doors and condensation appears inside when temp drops out side creating damp and mould growing , fitter told me I need to buy dehumidifier which I have still same I also have a thermo scanner room temperature sits at 20 and when next to bottom of window its 9 degrees ,my credit card took the money back from company , they are due to try sort them but I still don't even have a receipt from previous payment ,can I get new installer to remove their windows and tell them to come get them 

mattyprice4004

You need to give them one chance to repair - if you haven't done that then they'll likely dispute the reversal of payment and get it back. 

Mark2805

Gave them loads of chances been phoning and emailing since November  thats why I had enough and contacted credit card company to dispute this ,they said they will now come Tuesday but if they don't fix issues can I get other company in to remove faulty windows and install new ones fit for purpose and give them windows back 

williamgriffin

Mark2805 said:

Gave them loads of chances been phoning and emailing since November  thats why I had enough and contacted credit card company to dispute this ,they said they will now come Tuesday but if they don't fix issues can I get other company in to remove faulty windows and install new ones fit for purpose and give them windows back 

If you've had your money back from the credit card then maybe they're coming on Tuesday to take their windows back. 

Mark2805

williamgriffin said:

Mark2805 said:

Gave them loads of chances been phoning and emailing since November  thats why I had enough and contacted credit card company to dispute this ,they said they will now come Tuesday but if they don't fix issues can I get other company in to remove faulty windows and install new ones fit for purpose and give them windows back 

If you've had your money back from the credit card then maybe they're coming on Tuesday to take their windows back. 

Wish they would only coming because  I got money back ,I know as soon as they get money back that I won't see them again if I have any problems 

photome

Mark2805 said:

williamgriffin said:

Mark2805 said:

Gave them loads of chances been phoning and emailing since November  thats why I had enough and contacted credit card company to dispute this ,they said they will now come Tuesday but if they don't fix issues can I get other company in to remove faulty windows and install new ones fit for purpose and give them windows back 

If you've had your money back from the credit card then maybe they're coming on Tuesday to take their windows back. 

Wish they would only coming because  I got money back ,I know as soon as they get money back that I won't see them again if I have any problems 

If you have been refunded, why would they come back to fix them rather than remove them..

Spank

You don't own the windows any more so they could just take them back leaving you with a cold, unsecured house.