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Unexpected PPI rebate from HSBC.
Confused69
Posts: 3 Newbie
Hello, I've searched the site, but can't find an answer to my query.
Last week I received a letter from HSBC, informing me that they offered me £xxxx for my PPI rebate, with a return form, to give them my bank account details for them to transfer the money. That may seem nice, but...
I have not requested a PPI rebate from HSBC, and neither has my ex-wife.
We had a joint account and a mortgage with HSBC, but neither of us have contacted HSBC about that. The mortgage was paid off when we sold the house (11 years ago), and I cancled and settled the joint account about a year or so later. I briefly held a business account with HSBC, but I cancled that about 7or 8 years ago (2012/13). Both the joint account and the business account had overdraft facilities, but I'm not sure whether they included payment protection.
I have not banked with HSBC since 2012/13, and haven't had any contact from them. The letter states that they offered this rebate in 2016, but I have never received anything regarding this. In 2016 i had a legit address (although I did not live there permanently , due to work), I have lived at my current address for over a year now, on the electoral roll, council tax etc. I find the timing of this letter curious, to say the least.
To the best of my knowledge, I have no debts with HSBC, I managed to pay of all my debts ( banks, tax man, CSA, and one or two others) a few years ago, apart from one loan, which I was in arrears with, it went to a collection agency, I missed a payment to them, it went to another collection agency, then got a bit confused, because both the bank (Black Horse) and the collection agency thought the other had the case, and Black Horse told me to wait whilst they sorted it out with the agency, and to wait for them to contact t me. I didnt get contacted, and to be honest, I had enough problems at that time, not to chase them up about it. Now, that debt is statue barred, as it's been well over 8 years sin e there has been any contact. I checked my credit score, and there are no CCJs against me.
Sorry for the long story, but my question is, can, or would, a bank use a "PPI rebate" as a trick, to try and get you to acknowledge an old statue barred debt? Would accepting a PPI rebate offer, which does not mention a specific product (loan, mortgage) constitute such a acknowledgement? I'm a bit weary, because the letter asks me for my account number and bank (legit, just the acc no. and sort code as needed for a bank transfer, no pin numbers or such), rather than including a cheque as you'd expect.
The letter also states that you can hand the form in at a HSBC branch, so I'll pop into one of those when I get an opportunity, but that wont be until next week.
Just wondering if anybody else has had such a strange, and unexpected, letter from the bank.
Last week I received a letter from HSBC, informing me that they offered me £xxxx for my PPI rebate, with a return form, to give them my bank account details for them to transfer the money. That may seem nice, but...
I have not requested a PPI rebate from HSBC, and neither has my ex-wife.
We had a joint account and a mortgage with HSBC, but neither of us have contacted HSBC about that. The mortgage was paid off when we sold the house (11 years ago), and I cancled and settled the joint account about a year or so later. I briefly held a business account with HSBC, but I cancled that about 7or 8 years ago (2012/13). Both the joint account and the business account had overdraft facilities, but I'm not sure whether they included payment protection.
I have not banked with HSBC since 2012/13, and haven't had any contact from them. The letter states that they offered this rebate in 2016, but I have never received anything regarding this. In 2016 i had a legit address (although I did not live there permanently , due to work), I have lived at my current address for over a year now, on the electoral roll, council tax etc. I find the timing of this letter curious, to say the least.
To the best of my knowledge, I have no debts with HSBC, I managed to pay of all my debts ( banks, tax man, CSA, and one or two others) a few years ago, apart from one loan, which I was in arrears with, it went to a collection agency, I missed a payment to them, it went to another collection agency, then got a bit confused, because both the bank (Black Horse) and the collection agency thought the other had the case, and Black Horse told me to wait whilst they sorted it out with the agency, and to wait for them to contact t me. I didnt get contacted, and to be honest, I had enough problems at that time, not to chase them up about it. Now, that debt is statue barred, as it's been well over 8 years sin e there has been any contact. I checked my credit score, and there are no CCJs against me.
Sorry for the long story, but my question is, can, or would, a bank use a "PPI rebate" as a trick, to try and get you to acknowledge an old statue barred debt? Would accepting a PPI rebate offer, which does not mention a specific product (loan, mortgage) constitute such a acknowledgement? I'm a bit weary, because the letter asks me for my account number and bank (legit, just the acc no. and sort code as needed for a bank transfer, no pin numbers or such), rather than including a cheque as you'd expect.
The letter also states that you can hand the form in at a HSBC branch, so I'll pop into one of those when I get an opportunity, but that wont be until next week.
Just wondering if anybody else has had such a strange, and unexpected, letter from the bank.
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Comments
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they’ve likely done a redress project and identified accounts where there may have been failings, I.e. those sold between 2 dates.Companies regularly do this, it’s something I’m personally involved with where I work.
HSBC will be able to furnish you with more information. Are you sure you haven’t requested POI information previously, either directly or through a
claims management company?helpful tips
it's spelt d-e-f-i-n-i-t-e-l-y
there - 'in or at that place'
their - 'owned by them'
they're - 'they are'
it's bought not brought (i just bought my chicken a suit from that new shop for £6.34)1 -
No and no.Confused69 said:
Sorry for the long story, but my question is, can, or would, a bank use a "PPI rebate" as a trick, to try and get you to acknowledge an old statue barred debt? Would accepting a PPI rebate offer, which does not mention a specific product (loan, mortgage) constitute such a acknowledgement?
You need to go to bed earlier.Confused69 said:I'm a bit weary
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Thanks brettcta, and no, I've not asked about this. And I certainly wouldn't use a claims management company. I'm going to the bank next week when I'm back home.
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😎 short and to the point. Thank you.Deleted_User said:
No and no.Confused69 said:
Sorry for the long story, but my question is, can, or would, a bank use a "PPI rebate" as a trick, to try and get you to acknowledge an old statue barred debt? Would accepting a PPI rebate offer, which does not mention a specific product (loan, mortgage) constitute such a acknowledgement?
You need to go to bed earlier.Confused69 said:I'm a bit weary
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