Refund for cancelled flights from fly now pay later

georgejan2916

After paying all but the last installment last year for flight boozed for July, my flight was cancelled due to covid but the company kept stalling about a refund so used draw back as I had used a debit card, now the bank is saying it wants the money back and I can't get in touch with the company I purchased the flight from,  any help/advice greatly appreciated 

powerful_Rogue

georgejan2916 said:

After paying all but the last installment last year for flight boozed for July, my flight was cancelled due to covid but the company kept stalling about a refund so used draw back as I had used a debit card, now the bank is saying it wants the money back and I can't get in touch with the company I purchased the flight from,  any help/advice greatly appreciated 

To clairify: You booked flights, flights cancelled due to covid. Contacted bank and a charge back was issued. Now the bank want the money back.

How much are we talking?

Why do the bank want the money back?

Who did you book the flights with?

When was this?

theonlywayisup

georgejan2916 said:

After paying all but the last installment last year for flight boozed for July, my flight was cancelled due to covid but the company kept stalling about a refund so used draw back as I had used a debit card, now the bank is saying it wants the money back and I can't get in touch with the company I purchased the flight from,  any help/advice greatly appreciated 

What money do the bank want back?  Has your 'draw back' [chargeback] failed or been appealed by the supplier? 

georgejan2916

Amount is £300+ payed in monthly instalments last year to fly with Easyjet in July, (last instalment for £57 left to pay) apparently as booking was through a 3rd party (flynowpaylater/Kiwi) the bank want money back, letter from bank quoted 'transaction in question is a money transfer through a third party, this means we are unable to disputes claim of 'goods not received' against them as the service they provide is a money transfer and this transfer was completed successfully'
totally stuck now, any advice appreciated