📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Price comparison sites don’t offer you the cheapest car insurance!

Hi,

  just had my renewal through and it had increased by £70.  So I did my usual and went on money supermarket to get a quote.  Imagine my surprise when I saw a quote from my insurer for exactly £70 less.  I called my insurance company and asked for the cheaper price.  Apparently I can’t have it.  That is their new business price.  I’ve been with them for five years and so don’t deserve the reduced price.

it turns out it was my fault I had got the new business price.  I have moved home and the price comparison site remembered my old address with a very slightly different postcode.  Actually that was a higher risk area.  But it was enough for the tool to not spot me as a returning customer.

the best prices are held back for new business and the price comparison sites block these for returning customers.

my insurer is Saga.

Comments

  • JGB1955
    JGB1955 Posts: 3,866 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    I'm surprised that you're surprised - it's always been that way.  Either negotiate (which seems to have failed) or move on to the closest offer, then return next year.
    #2 Saving for Christmas 2024 - £1 a day challenge. £325 of £366
  • dunstonh
    dunstonh Posts: 119,814 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    I’ve been with them for five years and so don’t deserve the reduced price.

    That will be because you have already had the reduced price in the past.

    the best prices are held back for new business and the price comparison sites block these for returning customers.

    Not with all insurers. However, early year discounting is very commonplace.   So, you just move each year if you are in a situation to do so. Not all are though.

    I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.4K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.