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Parkingeye LBCCC Machine not working

Hi all, 
I probably should have sought advice here sooner!

I got a parking fine from PE Barking shopping centre. I tried to pay at the machine (pay on exit) but it was not working so I took a video to show this and left. I got a fine and my appeal was rejected (due to lack of information!) despite sending the video.

I then received a letter before county court claim. So I emailed the enforcement team to try and explain again and offered them the original parking amount owed. They refused and are asking for £100. I firmly believe I did nothing wrong so what should I do? Let it go to court or do they have a legitimate case?

Thanks! 

Comments

  • D_P_Dance
    D_P_Dance Posts: 11,518 Forumite
    10,000 Posts First Anniversary Name Dropper
    It is not a fine, please read the newbies.  Also google "frustration of contract" and complain to your MP. and the landowner.


    You never know how far you can go until you go too far.
  • Umkomaas
    Umkomaas Posts: 41,960 Forumite
    Part of the Furniture Photogenic First Post Name Dropper
    Have you contacted the retail park and showed them your video and ask them to intervene?

    I would have thought the video will be very useful evidence in any court claim. 
    Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .

    I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.

    Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.

    Private Parking Firms - Killing the High Street
  • nosferatu1001
    nosferatu1001 Posts: 12,961 Forumite
    10,000 Posts Third Anniversary Name Dropper
    Can you show us the video as well? Host it on youtube for example
    WHen yuo say they refused, what reasons did they give?
    I would point out strongly that any claim they had that money was owed is either
    - negated, because the machine refused to take payment and so modified any alleged contract
    or
    - frustrated, as the method of payment you could use was not operating.
  • Coupon-mad
    Coupon-mad Posts: 137,740 Forumite
    First Anniversary First Post Photogenic Name Dropper
    Send the video to the BPA and complain about ParkingEye if this was the only machine, no-one could have paid and nor would they find out the machine wasn't  working until they went to leave, so all cars would have been sitting gucks.  Complain.
    PRIVATE 'PCN'? DON'T PAY BUT DON'T IGNORE IT (except N.Ireland).
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    Home»Motoring»Parking Tickets Fines & Parking - read the NEWBIES THREAD
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