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Shawbrook Bank - Failed Login Attempts

inspectorperez
inspectorperez Posts: 894 Forumite
Fifth Anniversary 500 Posts Name Dropper
in Savings & investments
Text message received from Shawbrook Savings team to say that I needed to reset my password after 3 failed login attempts.
Password now reset, but I am now wondering whether there is anything else I should be doing?
The login attempts all took place today between 17.00 and 17.03 hours.
Comforting to know that Shawbrook alerted me very quickly and also that there is a multiple level of security in place for such circumstances.
Not aware of any recent data breaches at Shawbrook, but would be interested to hear any comments about what else I might need to do.

Comments

  • Speculator
    Speculator Posts: 2,410 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    edited 2 February 2021 at 7:06PM
    inspectorperez said:
    Text message received from Shawbrook Savings team to say that I needed to reset my password after 3 failed login attempts.
    Password now reset, but I am now wondering whether there is anything else I should be doing?
    The login attempts all took place today between 17.00 and 17.03 hours.
    Comforting to know that Shawbrook alerted me very quickly and also that there is a multiple level of security in place for such circumstances.
    Not aware of any recent data breaches at Shawbrook, but would be interested to hear any comments about what else I might need to do.
    are you sure text came from Shawbrook?
  • moneysavinghero
    moneysavinghero Posts: 1,761 Forumite
    1,000 Posts Fourth Anniversary Name Dropper Photogenic
    inspectorperez said:
    Text message received from Shawbrook Savings team to say that I needed to reset my password after 3 failed login attempts.
    Password now reset, but I am now wondering whether there is anything else I should be doing?
    The login attempts all took place today between 17.00 and 17.03 hours.
    Comforting to know that Shawbrook alerted me very quickly and also that there is a multiple level of security in place for such circumstances.
    Not aware of any recent data breaches at Shawbrook, but would be interested to hear any comments about what else I might need to do.
    Hope you went to the Shawbrook site yourself and didn't follow any links in the text.
  • inspectorperez
    inspectorperez Posts: 894 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    Text definitely from Shawbrook. Failed logins recorded under "Account activity".
    No, didn't follow any link, went straight to site.
  • moneysavinghero
    moneysavinghero Posts: 1,761 Forumite
    1,000 Posts Fourth Anniversary Name Dropper Photogenic
    Then you just need to make sure your password is not something that can be easily guessed in three attempts and you should be ok.
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